Amanda Fiedler
Idaho Falls
Summary
Detail-oriented and dependable professional with extensive experience in data entry, customer service, and educational support roles. Strong background in accuracy-driven environments, student literacy support, and account management. Skilled in data processing, quality assurance, and maintaining organized records while meeting strict deadlines. Known for reliability, efficiency, and creating positive, supportive environments.
Overview
28
28
years of professional experience
Work History
Reading Interventionist
Holy Rosary Catholic School
Idaho Falls, ID
08.2025 - Current
- Provide targeted reading support to small groups and individual students (K–5).
- Implement specialized literacy programs to improve reading comprehension.
- Conduct skill assessments and track student progress.
- Communicate student performance and progress to administration.
Teacher’s Aide
Holy Rosary Catholic School
Idaho Falls, ID
08.2022 - Current
- Assist lead teacher with classroom management and daily instruction.
- Support small group activities and individualized learning.
- Prepare instructional materials and input student data.
- Monitor student behavior and help maintain a safe, nurturing classroom environment.
Stay-at-Home Parent
Idaho Falls, ID
05.2004 - 07.2022
- Managed full-time household operations, budgeting, scheduling, and organization.
- Provided daily care, guidance, and educational support for children.
- Coordinated appointments, activities, and school involvement.
- Volunteered regularly in classrooms and school events, supporting teachers and student learning.
- Maintained structured routines and developed strong multitasking and time-management skills.
Accounts Receivable / Customer Service Representative
Teton Wireless
Idaho Falls, ID
02.2002 - 05.2004
- Processed and recorded customer payments accurately.
- Generated accounting and balance reports for quality assurance.
- Managed collections for delinquent accounts.
- Handled customer account updates and service inquiries in person and by phone.
Data Entry Specialist II
Melaleuca, Inc.
Idaho Falls, ID
03.1999 - 09.2000
- Processed customer paperwork and updated business account structures.
- Ensured accurate compensation adjustments and account changes.
- Conducted quality assurance checks for data accuracy and integrity.
- Met strict month-end processing deadlines.
Product Support Specialist
Melaleuca, Inc.
Idaho Falls, ID
02.1998 - 03.1999
- Handled incoming customer calls and provided product support.
- Processed monthly orders and account payments.
- Resolved customer disputes and complaints.
- Promoted to Data Entry Specialist II based on performance.
Education
Idaho State University
01-2021
Diploma - undefined
Lincoln High School
01-1996
undefined
Bonneville High School
01-1995
Skills
- Data Entry (60 WPM)
- Accounts Receivable
- Customer Service
- Quality Assurance
- Reading & Literacy Intervention
- Classroom Support
- Microsoft Excel (Basic)
- Microsoft Word
- Google Docs
- Recordkeeping & Documentation
- Small Group Instruction
- Student Assessment & Feedback
Leadership & Activities
- PTO Treasurer
- Member, National Society of Collegiate Scholars
Timeline
Reading Interventionist
Holy Rosary Catholic School
08.2025 - Current
Teacher’s Aide
Holy Rosary Catholic School
08.2022 - Current
Stay-at-Home Parent
05.2004 - 07.2022
Accounts Receivable / Customer Service Representative
Teton Wireless
02.2002 - 05.2004
Data Entry Specialist II
Melaleuca, Inc.
03.1999 - 09.2000
Product Support Specialist
Melaleuca, Inc.
02.1998 - 03.1999
Diploma - undefined
Lincoln High School
undefined
Bonneville High School
Idaho State University