Amanda Guerra
Heyburn
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Four Paws
09.2025 - Current
- Managed incoming calls, ensuring timely and accurate communication.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Crew Member
Jersey Mike's Subs
02.2023 - 09.2025
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
Edith's Cafe
03.2022 - 03.2023
- Adapted quickly to changing tasks and responsibilities in fast-paced environment.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Minico Senior High School
Rupert, ID05-2025
Skills
- Time management
- Data entry
- Customer Service
- Attention to Detail and Clear Communication
- Multitasking and Organization
- Flexible Schedule
Certification
CNA- Certified Nursing Assistant
BLS- Basic Life Support Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Four Paws
09.2025 - Current
Crew Member
Jersey Mike's Subs
02.2023 - 09.2025
Crew Member
Edith's Cafe
03.2022 - 03.2023
High School Diploma -
Minico Senior High School