Amber Searle
Burley
Summary
Dynamic professional with proven expertise in customer service and office organization, honed at Larry Miller Chrysler Jeep Dodge. Excelled in managing high-volume communications and streamlining appointment processes, significantly enhancing client satisfaction. Demonstrates exceptional attention to detail and verbal communication skills, ensuring efficient and professional office operations.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Larry Miller Chrysler Jeep Dodge
01.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Confirmed appointments, communicated with clients, and updated client records.
Office Secretary
Intregity Mental Health
07.2019 - 12.2020
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
Office Secretary
Stork Spinal Care
08.2018 - 05.2019
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Burley High
Burley, ID05-1991
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Appointment scheduling
- Verbal and written communication
- Office organization
- Initiative-taking
- Complex Problem-solving
- Customer assistance and interaction
Timeline
Front Desk Receptionist
Larry Miller Chrysler Jeep Dodge
01.2023 - 01.2024
Office Secretary
Intregity Mental Health
07.2019 - 12.2020
Office Secretary
Stork Spinal Care
08.2018 - 05.2019
High School Diploma -
Burley High
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