Amelia Kusuma Dewi
Director Of Sales And Marketing
Palu,SN
Summary
Dynamic leader with a proven track record in sales coaching, pricing strategy, and partnership development. Committed to driving revenue growth and enhancing brand visibility through innovative strategies.
Overview
1
1
Language
7
7
years of professional experience
Work History
Director of Sales and Marketing
Best Western Plus Coco Palu Hotel
11.2023 - Current
- Set Up Annual Budget as well as Developing and implementing strategic marketing plans to achieve the target also to enhance brand visibility and drive revenue growth.
- Leading sales team in achieving targets through innovative outreach strategies and customer engagement initiatives.
- Analyzing market trends to identify opportunities for product diversification and pricing optimization.
- Fostered partnerships with local businesses to increase referral traffic and enhance guest experiences.
- Set up Rate structure and ensure It run parity within all segment.
Sales Manager
Best Western Plus Coco Palu Hotel
11.2021 - 11.2023
- Directed sales strategies to enhance revenue growth and market presence.
- Trained and mentored team members to improve customer engagement techniques.
- Analyzed market trends to optimize pricing and promotional strategies.
- Developed relationships with key clients, ensuring high levels of satisfaction and loyalty.
Front Office Manager
Best Western Plus Coco Palu Hotel
11.2020 - 11.2021
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored front office staff on customer service best practices and hotel policies.
- Implemented new reservation system, enhancing operational efficiency and guest satisfaction.
- Coordinated with housekeeping and maintenance teams to address guest requests promptly.
Executive Secretary
Best Western Plus Coco Palu Hotel
11.2019 - 11.2020
- Coordinated schedules and appointments for executive team, ensuring efficient time management.
- Managed correspondence, prioritizing communications to enhance workflow efficiency.
- Assisted in preparing reports and presentations for meetings, contributing to informed decision-making.
- Maintained filing systems and records management, improving information retrieval processes.
Education
S.Pd - Pendidikan Bahasa Inggris
Universitas Tadulako
Palu, Indonesia11.2009
No Degree - Pelatihan Front Office
BLK Palu
Palu12.2021
Skills
Sales coaching
Pricing strategy
Sales presentations
Partnership development
Timeline
Director of Sales and Marketing
Best Western Plus Coco Palu Hotel
11.2023 - Current
Sales Manager
Best Western Plus Coco Palu Hotel
11.2021 - 11.2023
Front Office Manager
Best Western Plus Coco Palu Hotel
11.2020 - 11.2021
Executive Secretary
Best Western Plus Coco Palu Hotel
11.2019 - 11.2020
No Degree - Pelatihan Front Office
BLK Palu
S.Pd - Pendidikan Bahasa Inggris
Universitas Tadulako
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