Amy Rollins
Pocatello
Summary
Dynamic Regional Manager at C&K Enterprises LLC with a proven track record in operational management and business development. Expert in capital expense oversight and cost reduction, successfully enhancing brand growth through strategic marketing initiatives. Adept at fostering employee engagement and loyalty while maintaining compliance with federal regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Regional Manager
C& K Enterprises LLC
03.2015 - 04.2025
- Established and maintained operational standards for four different locations.
- Boosted brand growth by devising strategic network and marketing tactics.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed detailed plans based on broad guidance and direction.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Launched quality assurance practices for each phase of development
Education
No Degree -
Idaho State University
Pocatello, IDHigh School Diploma -
Daniel Hand High School
Madison, CT05-1986
Skills
- Operational management
- International relations
- Business development and planning
- Capital expense oversight
- Cost reduction
- Industry expertise
- Federal regulations
- Recordkeeping compliance
- Staff management
- Vendor management
- Delivery fleet management
- New business development
- Systems and software expertise
Certification
- Service Station Computer System Back Office Certification
- DEQ Certification
- Manger Food Handlers Certification in all 50 States
Timeline
Regional Manager
C& K Enterprises LLC
03.2015 - 04.2025
No Degree -
Idaho State University
High School Diploma -
Daniel Hand High School
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