Ana Tristiana
Denpasar
Summary
Possessing good presentation skills, exceptional creativity and years of solid experience in Asia's beauty industry.
Specializing in product merchandising and personal consultations. Client-focused advisor well-versed in beauty products and techniques. Dynamic beauty professional with years of successful retail and style experience.
Overview
19
19
years of professional experience
Work History
Beauty Consultant
Honeypot Hair Removal Boutique
01.2021 - 01.2024
- Managed efficient cash register operations.
- Provided exceptional services and pleasant experiences to customers.
- Built customer loyalty and retention by delivering excellent services.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Senior Beauty Consultant
Flawless Beauty and Laser Center
01.2020 - 01.2021
- Identified client needs and recommended products based on preferences and requirements.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Beauty Therapist
Sense of Touch Spa
01.2017 - 01.2019
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Maintained counter and display areas for cleanliness and organization.
- Educated clients on care processes and advised on further care and products.
- Followed up with customers to increase satisfaction with purchases and services.
Senior Beauty Therapist
NU Waxing Workshop International Limited
01.2015 - 01.2017
- Managing all Client bookings
- Provide Beauty Treatment including waxing, facial, manicures, microdermabrasion and IPL
- Assist walk-in clients with professionalism and good manners
- Promote and sell beauty products
- Taking of customer payments and booking of appointments
- Ensure rooms are kept hygienic and equipment is clean and well maintained
Freelance Make-up artist, Beautician, Stylist
Self-employeed
01.2009 - 01.2015
- Currently providing freelance services in Hong Kong ranging from Fashion and Bridal to Face Painting
Beauty Advisor
AVON
01.2007 - 01.2009
- Employed initially to sell AVON products retail and manage to reach sells target.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Offered make-up tips and popular tutorials in alignment with latest trends.
Asst. Make-Up Artist
Bella Beauty
01.2006 - 01.2008
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Contributed to creative process through original ideas and inspiration.
Beauty Therapist
Carina Beauty Salon
01.2005 - 01.2006
- As one of my first positions in the beauty industry I gained a lot of experience in this leading high class Jakarta salon.
- Answered phone calls and emails to schedule client appointments.
- Offered professional cuts, color services and extensions to salon customers.
- Maintained regular client list and successfully handled walk-in customers.
- Demonstrated thorough knowledge of all salon products and services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
SLTPN 1 KAUMAN High School - English & Art
SMA 1 KAUMAN
01-2012
Makeup Technique, Skin Care And Beauty Machine -
Beauty Tech Institute of Hong Kong
Skills
- Experienced in Communicating with clients with respect to their individual needs
- Working in a team to achieve shops sells targets
- Keeping track of show dates, costumes and products to be used
- Waxing and hair removal teqniqe
- Investment product sales
- Retail experience
- Appointment scheduling
- Sales expertise
- Product demonstrations
- Skin analysis
Languages
English
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)
Timeline
Beauty Consultant
Honeypot Hair Removal Boutique
01.2021 - 01.2024
Senior Beauty Consultant
Flawless Beauty and Laser Center
01.2020 - 01.2021
Beauty Therapist
Sense of Touch Spa
01.2017 - 01.2019
Senior Beauty Therapist
NU Waxing Workshop International Limited
01.2015 - 01.2017
Freelance Make-up artist, Beautician, Stylist
Self-employeed
01.2009 - 01.2015
Beauty Advisor
AVON
01.2007 - 01.2009
Asst. Make-Up Artist
Bella Beauty
01.2006 - 01.2008
Beauty Therapist
Carina Beauty Salon
01.2005 - 01.2006
SLTPN 1 KAUMAN High School - English & Art
SMA 1 KAUMAN
Makeup Technique, Skin Care And Beauty Machine -
Beauty Tech Institute of Hong Kong
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