ANA WASIATUS SODRI

Denpasar,Bali

Summary

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of administration role.

Overview

years of professional experience

year of post-secondary education

Work history

Sales assistant

PT COBRA DENTAL INDONESIA

Denpasar, Bali

10.2016 - Current

Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Assisted customers in locating specific items to boost satisfaction.
Resolved customer complaints and process issues with proactive problem-solving skills.
Operated cash registers with accuracy and processed cash and card transactions.
Maintained knowledge of products and features to provide recommendations to customers.
Followed company procedures and guidelines for smooth retail operations.
Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.

Education

Diploma of Higher Education - Secretaries Administration

Wearnes Education Center

Malang, East Java

10.2015 - 10.2016

Skills

Complaint management
Customer Service
Confident communicator
Sales techniques
Payment Processing

Product knowledge
Stock counting
Cash management
POS Systems
Promotions

Languages

English

Elementary

Japanese

Beginner

Indonesian

Fluent

Affiliations

Writing
Singing

Timeline