Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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ANA WASIATUS SODRI

Denpasar,Bali

Summary

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of administration role.

Overview

8
8
years of professional experience
1
1
year of post-secondary education

Work History

Sales assistant

PT COBRA DENTAL INDONESIA
Denpasar, Bali
10.2016 - Current
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Assisted customers in locating specific items to boost satisfaction.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Followed company procedures and guidelines for smooth retail operations.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.

Education

Diploma of Higher Education - Secretaries Administration

Wearnes Education Center
Malang, East Java
10.2015 - 10.2016

Skills

  • Complaint management
  • Customer Service
  • Confident communicator
  • Sales techniques
  • Payment Processing
  • Product knowledge
  • Stock counting
  • Cash management
  • POS Systems
  • Promotions

Languages

English
Elementary
Japanese
Beginner
Indonesian
Fluent

Affiliations

  • Writing
  • Singing

Timeline

Sales assistant

PT COBRA DENTAL INDONESIA
10.2016 - Current

Diploma of Higher Education - Secretaries Administration

Wearnes Education Center
10.2015 - 10.2016
ANA WASIATUS SODRI