Dynamic leader with a proven track record at CV. Toffin Kepri Sejahtera, excelling in operations and project management. Spearheaded growth strategies that positioned the company as a market leader. Skilled in problem-solving and team management, I fostered high-performing teams and implemented AI-driven tools such as Accurate, Asana, ChatGPT, Jasper, Canva etc to enhance efficiency and customer experience.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Director
CV. Toffin Kepri Sejahtera
Batam, Riau Islands
10.2022 - 02.2025
Established and scaled the Batam branch, leading operations, sales, and marketing efforts.
Built a strong sales pipeline, making Toffin Batam the city's leading distributor of coffee machines and ingredients.
Spearheaded business growth strategies, increasing regional revenue within the first year.
Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Organized two successful Masterclasses, attracting 98% attendees and fostering industry engagement.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Sponsored the National Coffee Tournament for two consecutive years, significantly enhancing brand recognition.
Implemented AI-driven tools to optimize inventory management and improve customer experience.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Chinese Head Teacher
Guang Ming School
Pekan Baru, Riau
11.2017 - 03.2019
Developed innovative teaching methodologies that boosted student engagement and language proficiency.
Organized cultural events and competitions to integrate interactive learning with practical application.
Enhanced parent-teacher communication by holding regular meetings, discussing student performance, concerns, and areas for improvement.
Collaborated with colleagues on interdisciplinary projects, promoting holistic understanding of various subjects among students.
Applied play-based strategies to provide diverse approaches to learning and increase student's academic score by 80%.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Customized educational materials based on individual student needs to ensure inclusive learning experiences for all.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Assistant Director
PT. Berastagi Bintang Asia
Medan, North Sumatra
07.2014 - 10.2015
Successfully managed operations and coordinated the first-ever K-POP concert in Medan, achieving record-breaking attendance.
Led marketing efforts, driving online ticket sales and pioneering digital ticketing solutions in the region.
Partnered with branding agencies to execute a comprehensive marketing campaign that increased event visibility by 85%.
Mentored staff members for professional growth, leading to increased job satisfaction and productivity.
Supported board members with timely updates and comprehensive reports, resulting in better decision making.
Supported and assisted executive director in management of facility budgets and business practices.
Monitored overtime and addressed staffing and scheduling issues with department leaders.
Collaborated with department heads to improve cross-functional communication and teamwork.
Finance Manager
PT. Sentang Raya Indonesia and PT. Sri Global Abad
Medan, North Sumatra
01.2010 - 06.2014
Advanced from Admin to Finance Manager, overseeing budgeting, financial reporting, and workflow optimization.
Implemented data-driven financial strategies, improving cost efficiency and profitability.