Andra Dwi Putra
Am.d
Padang,SB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced with providing technical support in diverse environments. Utilizes strong problem-solving skills to address hardware and software issues effectively. Knowledge of system maintenance and customer service ensures smooth and efficient operations.
Overview
10
10
years of professional experience
Work History
IT Field Support Technician
PT Kairos Utama Indonesia
Palembang, SS
07.2024 - 10.2025
- Participated in quality assurance activities including testing patches and updates before deployment across the organization.
- Provided a high level of customer service by consistently resolving technical issues within established timeframes, resulting in positive feedback and increased client loyalty.
Docucare
PT. ASTRA GRAPHIA
PT Medco Energi Grissik (Drilling, Kabupaten Musi Banyuasin, Sumatera Selatan
08.2023 - 05.2024
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Pembantu Petugas Ukur
ATR/BPN Kabupaten Kepulauan Mentawai
ATR BPN Kabupaten Kepulauan Mentawai, Kepulauan Mentawai, Sumatera Barat
01.2022 - 01.2023
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
IT Support
PT. Centrepark Citra Corpora
Tangerang, Banten
01.2020 - 01.2020
- Streamlined IT support processes, resulting in faster issue resolution Maintenacecreased customer satisfaction.
- Established a clear line of communication between IT support staff and non-technical employees for seamless issue resolution.
- Streamlined IT support processes, leading to faster resolution times and improved end-user satisfaction rates.
Teknisi Kelistrikan
PT. Perkebunan nusantara 6 Danau Kembar
Padang, West Sumatra
01.2016 - 01.2016
- field practice
Education
Associate of Arts - Survey & Pemetaan
Sekolah Ukur Matur (SUMA)
Puncak Lawang, Sumatera Barat01.2021
Associate of Science - Teknik Listrik
Politeknik Negeri Padang
Kota Padang, Sumatera Barat10.2018
High School Diploma -
SMK TD Kosgoro 1 Padang
Kota Padang, Sumatera Barat01.2013
High School Diploma -
SMPN 28 Padang
Kota Padang, Sumatera Barat01.2010
High School Diploma -
SDN 22 Kuranji
Kota Padang, Sumatera Barat01.2007
Skills
Microsoft Word
Timeline
IT Field Support Technician
PT Kairos Utama Indonesia
07.2024 - 10.2025
Docucare
PT. ASTRA GRAPHIA
08.2023 - 05.2024
Pembantu Petugas Ukur
ATR/BPN Kabupaten Kepulauan Mentawai
01.2022 - 01.2023
IT Support
PT. Centrepark Citra Corpora
01.2020 - 01.2020
Teknisi Kelistrikan
PT. Perkebunan nusantara 6 Danau Kembar
01.2016 - 01.2016
Associate of Arts - Survey & Pemetaan
Sekolah Ukur Matur (SUMA)
Associate of Science - Teknik Listrik
Politeknik Negeri Padang
High School Diploma -
SMK TD Kosgoro 1 Padang
High School Diploma -
SMPN 28 Padang
High School Diploma -
SDN 22 Kuranji
PELATIHAN
Study Aktivis 7 (SA7) BEM KM-PNP
Section name
- Profesionalisme, tanggung jawab, dan kerja keras.
- Jl. Raya Kuranji No.33 RT/RW 004/001, Kec.Kuranji Kel.Kuranji – Sumatera Barat
- Andradwiputra95@gmail.com
- 083164660572 / 081374329745