Andrea Arteaga Olmos

• Assisted customers with product selection and application techniques.
• Organized store by returning merchandise to proper areas and restocked displays.
• Displayed merchandise to present visually appealing arrangements that drive sales.
• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Followed company policies related to returns, exchanges and refunds according to guidelines.

Trained new staff on store policies and effective sales techniques.

• Collaborated with team members to achieve daily sales goals effectively.
• Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
• Resolved issues between customers and staff members in a professional manner while maintaining company policies.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.

• Organized merchandise displays to enhance product visibility and accessibility.
• Maintained store cleanliness and organization to create a welcoming environment.
• Provided information about toy features and benefits to customers.
• Collaborated with team members to ensure excellent customer service experiences.
• Participated in store promotions and events to engage with the community.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided exceptional customer service.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Answered incoming telephone calls to provide store, products and services information.
• Worked with fellow sales team members to achieve group targets.
• Maintained cleanliness of store environment including floors, windows, displays.
• Restocked shelves as needed to ensure sufficient inventory levels.