Andrea Baltazar

As an Event Tech, I was aiding in leading and supporting event setups, with a focus on delivering seamless audio-visual (AV) experiences, and ensuring client satisfaction. This hands-on role required a balance of technical knowledge, communication skills, and quick problem-solving abilities to maintain smooth event operations. I worked closely with event coordinators, technical teams, and venue staff to execute events according to plan.

As a counter attendant, I take orders, process transactions, and maintain cleanliness and organization at the service counter. I also handle inquiries, resolve issues, and assist with product recommendations. I assisted other staff members as needed to complete tasks efficiently. I restocked items on counters and shelves throughout the shift to ensure they were available for customers.

As a barista, my responsibilities include beverage preparation, customer service, cash handling, cleanliness, and training. I ensure I provide strong communication skills and a friendly demeanor, ensuring a positive experience for all customers. I ensured all equipment was maintained in proper working order, according to the manufacturer's instructions. I monitored inventory levels of supplies, and restocked when necessary.

As a host, I would greet and welcome guests upon arrival, answer phone calls, take reservations, and provide information about the menu, escort guests to their table, monitor dining areas to ensure cleanliness and readiness for incoming guests, collaborate with waitstaff and kitchen staff to communicate guest needs, and maintain a waitlist during busy periods, and communicate wait times to guests. I took reservations over the phone and in person.