Andreas Natanael

Tour Leader/Guide

Bandung

Summary

Dynamic tour guide with CV.Halo Travel Indonesia, excelling in guest relations and tour planning. Enhanced customer satisfaction through personalized experiences and creative solutions. Skilled in GPS navigation and safety procedures, I fostered memorable interactions for diverse groups, ensuring each tour was tailored to their unique interests and backgrounds.

Overview

years of professional experience

Work History

Tour Guide Tour Lead

CV.Halo Travel Indonesia

05.2023 - Current

Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Built personal relationships with guests to promote positive experiences.
Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds.

Education

MBA - Bussines

STIMIK LIKMI

Bandung

04.2001 -

Skills

Guest relations

Timeline