Andrew Crawford
Nampa
Summary
Versatile and dynamic, with a proven track record at Wilkinson Pest Control, I bring expertise in customer relations and pest control techniques (CO, GP, and OI Licensed). Recognized for dependability and a fast-learning ability, I've successfully expanded client bases and fostered proactive pest management, significantly reducing callbacks and enhancing customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pest Control Technician/Assistant Manager
Wilkinson Pest Control
03.2018 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Provided training to new employees
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Inspected equipment for proper functionality to effectively facilitate application.
Wholesale Manager
The Vapor Emporium
04.2012 - 03.2018
- Expanded client base with proactive outreach initiatives, resulting in a more diverse portfolio of customers.
- Delivered exceptional customer service while resolving disputes or addressing concerns promptly, maintaining high levels of client retention.
- Developed and executed marketing strategies for increased brand visibility within the wholesale market. This included traveling to multiple wholesaler expo events throughout the country.
- Played an active role in developing promotional campaigns targeted at increasing sales volume during seasonal periods or special events.
Student
College Of Western Idaho
01.2010 - 03.2012
- Attended CWI in search of Associates Degree in Psychology
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Completed rigorous readings as directed to support unit learning goals.
Education
No Degree - Psychology
College of Western Idaho
Nampa, IDHigh School Diploma -
Caldwell High School
Caldwell, ID04-2003
Skills
- Dependable and reliable
- Fast learner
- CO, GP and OI Licensed since 2018 (L#58735)
- Team leadership
- Positive attitude
- Safety protocols
- Customer relations
- Valid Idaho driver's license
- Clean driving record
Certification
Licensed in State of Idaho, holding CO, GP and OI certifications
Timeline
Pest Control Technician/Assistant Manager
Wilkinson Pest Control
03.2018 - Current
Wholesale Manager
The Vapor Emporium
04.2012 - 03.2018
Student
College Of Western Idaho
01.2010 - 03.2012
No Degree - Psychology
College of Western Idaho
High School Diploma -
Caldwell High School
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