Angel Thomas
Spirit Lake
Summary
Dedicated professional committed to delivering results and supporting organizational success. Known for a strong work ethic and willingness to go the extra mile, including staying late when necessary to meet deadlines. Exceptional multitasking abilities combined with excellent organizational skills ensure efficient and effective task completion. A strong communicator who values collaboration and understands the importance of listening in a team environment, ready to contribute positively to any workplace.
Overview
8
8
years of professional experience
Work History
Onboarding Coordinator, Office Admin, & Call Cente
BeyondPro
09.2024 - Current
- Coordinated onboarding processes for new employees, ensuring a seamless integration into company culture.
- Developed training materials and resources to enhance new hire orientation effectiveness.
- Streamlined communication between departments to facilitate timely onboarding experiences.
- Implemented feedback mechanisms to continuously improve onboarding programs and procedures.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Collaborated with other administrative staff to ensure a well-organized office environment and seamless operations.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Evaluated performance metrics using analytical tools such as Excel spreadsheets and pivot tables, identifying trends and making recommendations accordingly.
- Managed high-volume inbound calls, addressing customer inquiries and resolving issues efficiently.
Warehouse Admin
Distribution Now
04.2023 - Current
- Maintained excellent office organization to maintain efficiency.
- Supervised Ticket orders for costumers.
- Printed and assigned Tickets for individual Branches.
- Coordinated and developed documents for efficiency.
- Responded to emails professionally.
- Scanned and uploaded MTRs for Heat codes.
- Created packing slips for customers.
- Efficient in Excel, Word, PowerPoint, PDF and ECT
- Filled Tickets by branches and month.
Admin
Oil Patch Group
09.2022 - 01.2023
- Answered phone calls daily and pleasantly welcomed visitors to office.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised invoice creation and submission to enable prompt and efficient customer billing.
- Developed and maintained documentation for new hires, training materials and benefits.
- Provided information to callers and drafted office emails.
- Coordinated materials such as physical files, tracking spreadsheets and reports.
- Assisted the billing coordinator with the set-up and maintenance of electronic invoicing systems.
- Coordinated billing approvals for each and every customer.
- Scanned and uploaded receipts daily.
- Went though invoices, putting them with each customer.
Office Intern
SM Fencing and Energy Services LLC
11.2018 - 12.2019
- Coordinated materials such as physical files, tracking spreadsheets and reports.
- Managed reception area and took telephone calls.
- Documented office procedures and processes into manuals for use by all administrative personnel.
- Supported clerical needs including taking messages, scanning documents and routing business correspondence.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters.
- Supervised invoice creation and submission to enable prompt and efficient customer billing.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Developed and maintained documentation for new hires, training materials and benefits.
- Reviewed employee time sheets for accuracy and maintained accurate records in company system.
- Maintained historical records by microfilming and filing documents.
- Also worked in the field as a roustabout/carpenter before they promoted me to the office.
- Derek Loomis
- 701-690-9789
Receptionist
Baja Auto Sales
07.2018 - 10.2018
- Provided information to callers and drafted office emails.
- Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
- Provided every customer with professional and polite support for sales and service needs.
- Processed payments and maintained accurate drawers to meet financial targets.
- 701-572-2252
Office Assistant
Nova Energy
05.2018 - 07.2018
- Answered phone calls daily and pleasantly welcomed visitors to office.
- Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
- Filed and retrieved records to support business needs and boost team productivity.
- Managed reception and lobby area greeted visitors and responded to requests for information.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping.
- Spearheaded full-cycle HR processes including, advertising jobs, booking interviews, conducting hiring activities and interviews, investigating candidate backgrounds and orienting new employees.
- Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
HR and Office Assistant
Barricade Environmental
12.2017 - 05.2018
- Reviewed employee time sheets for accuracy and maintained accurate records in company system.
- Spearheaded full-cycle HR processes including, advertising jobs, booking interviews, conducting hiring activities and interviews, investigating candidate backgrounds and orienting new employees.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
- Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office inventory by maintaining documentation of stock.
- Greeted customers, answered general questions and directed to appropriate locations.
- Always maintained professional tone, including during peak rush hours.
- Took accurate messages for staff and management to facilitate open and speedy communication.
Education
High School Diploma -
Williston High School
Williston, NDSkills
- Office equipment operations
- Administrative support
- Document control
- Scanning and copying
- Organization and efficiency
- Spreadsheet development
- Recordkeeping and bookkeeping
- Document editing
- Data entry
- Billing and invoicing
- HR understanding
- Customer service
- HR policies
- Word, Excel, Power point and PDF
- HR experience
- Training and mentoring
- Employment data tracking
- Database maintenance
Timeline
Onboarding Coordinator, Office Admin, & Call Cente
BeyondPro
09.2024 - Current
Warehouse Admin
Distribution Now
04.2023 - Current
Admin
Oil Patch Group
09.2022 - 01.2023
Office Intern
SM Fencing and Energy Services LLC
11.2018 - 12.2019
Receptionist
Baja Auto Sales
07.2018 - 10.2018
Office Assistant
Nova Energy
05.2018 - 07.2018
HR and Office Assistant
Barricade Environmental
12.2017 - 05.2018
High School Diploma -
Williston High School