Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Caggiano

Nampa

Summary

Experienced with produce handling and customer service, ensuring fresh and well-displayed products. I utilize effective inventory management and food safety practices to maintain quality. Track record of enhancing team efficiency and meeting store goals through strong teamwork and adaptability. Willing to constantly learn and grow in management skills. In the past 4 months I have gained more experience in running an efficient produce department.

Overview

10
10
years of professional experience

Work History

Produce Clerk/Assistant Produce Manager

Albertsons
06.2023 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department. Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
  • Collaborated with produce manager to order optimal quantity of goods, balancing freshness with demand.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed pricing updates accurately according to corporate guidelines, ensuring correct signage was displayed throughout the department.

Title Researcher

InDepth Solutions
09.2020 - 04.2023
  • I worked with different title companies and I helped research different homes and properties around the United States.
  • Depending on the type of product that was needed, I searched for a variety of different documents and information on a property. Examples of the types of documents needed could have been any judgments/liens on a property, the ownership/deed history, any open mortgages on the property, etc.
  • It required me to be thorough in my research and meticulous in my data entry skills. I also communicated with some of our clients almost on a daily basis, and provided the best customer service possible.
  • Maintained strong relationships with local government offices to expedite document retrieval and ensure access to up-to-date information.

Clerk/Customer Service

Safeway
01.2016 - 02.2020
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Started as a cashier. I was then moved into the Customer Service desk and the Booth (Cash Office).
  • I handled customer complaints and questions, the cash flow in the store, and all other services provided at the customer service desk.
  • I then moved up to a Front End Manager. I was in charge of running the front end of the store with the cashiers and courtesy clerks. I was also involved in training new employees and answering any and all questions/complaints that customers and/or employees may have had.

Education

Associate of Science - Criminal Justice

College of Western Idaho
Nampa, ID
12-2026

Skills

  • Strong work ethic
  • Customer service
  • Positive attitude
  • Stock rotation
  • Cleaning and sanitation
  • Shelf stocking
  • Pallet jack operation
  • Box cutter and pallet jack safety
  • Product pricing
  • Quality control
  • Price checking
  • Temperature logging

Timeline

Produce Clerk/Assistant Produce Manager

Albertsons
06.2023 - Current

Title Researcher

InDepth Solutions
09.2020 - 04.2023

Clerk/Customer Service

Safeway
01.2016 - 02.2020

Associate of Science - Criminal Justice

College of Western Idaho

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Angela Caggiano