ANGELA POLISANO
Franklin
Summary
Enthusiastic professional bringing expertise in customer service, food preparation and catering. First-rate listening, problem-solving and relationship-building skills. Unique approach to satisfying customer requests.
Overview
14
14
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Service Deli Clerk
Lee's Marketplace
Smithfield
12.2022 - Current
- Prepared and sliced deli meats and cheeses for customer orders.
- Operated slicing machines and scales to ensure accurate portioning.
- Maintained cleanliness and organization of deli display cases and work areas.
- Assisted customers with product selection and provided recommendations.
- Followed food safety guidelines to ensure quality and compliance standards.
- Collaborated with team members to streamline deli operations during peak hours.
- Trained new staff on proper food handling techniques and equipment use.
- Followed company policies regarding sanitation standards in order to ensure health code regulations were met.
- Greeted customers in a friendly manner and provided excellent customer service.
- Employee of the year award for 2025
Kitchen Manager
Maverick
Smithfield
05.2014 - 11.2022
- Managed inventory levels and ordered supplies to maintain stock availability.
- Trained and supervised kitchen staff on food preparation and safety procedures.
- Implemented health and safety standards for compliance with regulations.
- Conducted regular inspections to maintain cleanliness and organization in the kitchen.
- Resolved customer complaints related to food or service promptly and effectively.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
Host
In N Out Burger
Rancho Cucamonga
04.2012 - 07.2014
- Greeted and welcomed guests at the entrance for a positive dining experience.
- Managed seating arrangements to optimize guest flow during peak hours.
- Assisted with menu explanations and answered guest inquiries effectively.
- Monitored cleanliness of dining areas and assisted with resetting tables promptly.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
Calvary Baptist
La Verne, CASkills
- Deli operations
- Food safety compliance
- Inventory management
- Equipment operation
Certification
- Food handlers permit
- Servesafe certified
- Employee of the year award 2025
Timeline
Service Deli Clerk
Lee's Marketplace
12.2022 - Current
Kitchen Manager
Maverick
05.2014 - 11.2022
Host
In N Out Burger
04.2012 - 07.2014
Calvary Baptist