Angelica Morales
Boise
Summary
Dynamic Property Management Assistant with a proven track record at Property Management Crossroads, excelling in tenant relations and property maintenance. Adept at vendor management and document preparation, I enhance tenant satisfaction through effective communication and prompt issue resolution. Bilingual in Spanish, I thrive in collaborative environments, ensuring operational efficiency and customer-focused service.
Overview
10
10
years of professional experience
Work History
Property Management Assistant
Property Managment Crossroads
08.2024 - 08.2025
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Program Strategy
Oportun
06.2019 - 06.2024
- Reduced operational costs through careful budget management and strategic resource planning.
- Optimized resource allocation by closely tracking project progress and adjusting priorities as needed.
- Evaluated program performance regularly, identifying areas for improvement and adjusting strategies accordingly.
- Increased stakeholder satisfaction by maintaining open lines of communication and promptly addressing concerns or issues as they arose.
- Identified risks and developed mitigation plans.
- Helped directors resolve production, casting and budgeting issues impacting station performance.
- Analyzed viewer data and adjusted programming lineup to maximize potential viewership.
Solar Panel Installer
Took Class Cetification
02.2024 - 03.2024
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Assembled, wired and connected solar panels to existing components and systems.
- Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
- Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
Electrical Apprentice
54 Housrs Certified
02.2022 - 04.2022
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Read and interpreted drawings to provide wiring layouts for new installations.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Assistant Manager
TryPi LLC
03.2015 - 04.2019
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Capital High School
Boise, ID05-2011
Skills
- Document preparation
- True team player
- Preparing property agreements / contracts
- Property maintenance
- Adaptable
- Customer service-focused
- Vendor management
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Property Management Assistant
Property Managment Crossroads
08.2024 - 08.2025
Solar Panel Installer
Took Class Cetification
02.2024 - 03.2024
Electrical Apprentice
54 Housrs Certified
02.2022 - 04.2022
Program Strategy
Oportun
06.2019 - 06.2024
Assistant Manager
TryPi LLC
03.2015 - 04.2019
High School Diploma -
Capital High School
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