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Angga Wijaya
Hotel Manager
Bekasi,JB
Work Preference
Summary
Hotel management professional with extensive experience in leading hotel operations to ensure superior guest experiences. Proven ability to drive operational efficiency and elevate service standards. Known for fostering team collaboration and adapting to evolving needs, demonstrating strong leadership and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Language
Work History
Front Office Manager
Batavia Hotel & Apartment Jakarta
2024.11 - Current
Room Division Manager
Four Points by Sheraton Bintan
2024.05 - 2024.11
Front Office Manager
Artotel Suites Mangkuluhur Jakarta
2023.01 - 2024.05
Front Office Manager
The Alts Hotel Palembang
2022.01 - 2022.12
Room Division Manager
Hariston Hotel & Suites Pluit Jakarta
2020.12 - 2021.12
Guest Service Manager
Ascott Jakarta Residence
2019.04 - 2020.03
Front Office Manager
Hotel Grand Sahid Jaya Jakarta
2018.01 - 2019.03
Front Office Manager
Hotel Luminor Jakarta
2017.01 - 2017.08
Front Office Manager / Leader
Hotel Whiz Prime Kelapa Gading Jakarta
2016.01 - 2016.12
Asst.Front Office Manager
Hotel Santika Cikarang
2014.01 - 2015.10
- (pre-opening team)
Duty Manager
ALiLA Hotel Jakarta
2013.04 - 2014.01
Front Office Supervisor
HARRIS Hotel & Conventions Kelapa Gading Jakarta
2010.05 - 2013.03
- (pre-opening team)
Front Desk Agent
THE LUMIRE Hotel Jakarta
2008.12 - 2009.11
- (Ex. Aston Atrium Hotel)
Guest Relation Executive (GRE)
President Executive Club
2008.03 - 2008.12
Sales and Marketing Executive
PT. JABABEKA Tbk
2006.01 - 2007.01
Education
Diploma III - Office Management
Lembaga Pendidikan dan Pengembangan Profesi Indonesia
01.2007
SMU Negeri 2 Bogor - undefined
01.2003
Skills
Customer engagement
Strong relationship management
Documentation management
Administrative skills
Software
INFORMAL
- Completed Certificate of First Aids Response from RS. Royal Taruma Jakarta Aug-19
- Attended 'Camp Road To Success' held by Kingdom Business Community Nov-15
- Attended 'Training Induction Hotelier Curse' held by Jababeka Tbk. Aug-08
- Attended 'Training Of Customer Satisfaction Strategy' held by Expands Training and Consulting Specialist. Jul-08
- International Language Practice Curse held by President Executive Club, Jababeka. 2008
PERSONAL DATA
- Place / date of birth: Bekasi, 26 February 1985
- Nationality: Indonesian
- Marital Status: Married
- Religion: Moslem
- Current Health: Perfect
- Interest: Reading, Movie, Traveling
- Current Learning: Hotel Industry and Marketing
Languages
Indonesian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Interests
Traveling, movies
Timeline
Front Office Manager
Batavia Hotel & Apartment Jakarta
2024.11 - Current
Room Division Manager
Four Points by Sheraton Bintan
2024.05 - 2024.11
Front Office Manager
Artotel Suites Mangkuluhur Jakarta
2023.01 - 2024.05
Front Office Manager
The Alts Hotel Palembang
2022.01 - 2022.12
Room Division Manager
Hariston Hotel & Suites Pluit Jakarta
2020.12 - 2021.12
Guest Service Manager
Ascott Jakarta Residence
2019.04 - 2020.03
Front Office Manager
Hotel Grand Sahid Jaya Jakarta
2018.01 - 2019.03
Front Office Manager
Hotel Luminor Jakarta
2017.01 - 2017.08
Front Office Manager / Leader
Hotel Whiz Prime Kelapa Gading Jakarta
2016.01 - 2016.12
Asst.Front Office Manager
Hotel Santika Cikarang
2014.01 - 2015.10
Duty Manager
ALiLA Hotel Jakarta
2013.04 - 2014.01
Front Office Supervisor
HARRIS Hotel & Conventions Kelapa Gading Jakarta
2010.05 - 2013.03
Front Desk Agent
THE LUMIRE Hotel Jakarta
2008.12 - 2009.11
Guest Relation Executive (GRE)
President Executive Club
2008.03 - 2008.12
Sales and Marketing Executive
PT. JABABEKA Tbk
2006.01 - 2007.01
SMU Negeri 2 Bogor - undefined
Diploma III - Office Management
Lembaga Pendidikan dan Pengembangan Profesi Indonesia