Microsoft Office
Angga Wijaya
Hotel Manager
Bekasi,JB
Work Preference
Summary
Hotel management professional with extensive experience in leading hotel operations to ensure superior guest experiences. Proven ability to drive operational efficiency and elevate service standards. Known for fostering team collaboration and adapting to evolving needs, demonstrating strong leadership and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Language
Work History
Front Office Manager
Batavia Hotel & Apartment Jakarta
11.2024 - Current
Room Division Manager
Four Points by Sheraton Bintan
05.2024 - 11.2024
Front Office Manager
Artotel Suites Mangkuluhur Jakarta
01.2023 - 05.2024
Front Office Manager
The Alts Hotel Palembang
01.2022 - 12.2022
Room Division Manager
Hariston Hotel & Suites Pluit Jakarta
12.2020 - 12.2021
Guest Service Manager
Ascott Jakarta Residence
04.2019 - 03.2020
Front Office Manager
Hotel Grand Sahid Jaya Jakarta
01.2018 - 03.2019
Front Office Manager
Hotel Luminor Jakarta
01.2017 - 08.2017
Front Office Manager / Leader
Hotel Whiz Prime Kelapa Gading Jakarta
01.2016 - 12.2016
Asst.Front Office Manager
Hotel Santika Cikarang
01.2014 - 10.2015
- (pre-opening team)
Duty Manager
ALiLA Hotel Jakarta
04.2013 - 01.2014
Front Office Supervisor
HARRIS Hotel & Conventions Kelapa Gading Jakarta
05.2010 - 03.2013
- (pre-opening team)
Front Desk Agent
THE LUMIRE Hotel Jakarta
12.2008 - 11.2009
- (Ex. Aston Atrium Hotel)
Guest Relation Executive (GRE)
President Executive Club
03.2008 - 12.2008
Sales and Marketing Executive
PT. JABABEKA Tbk
01.2006 - 01.2007
Education
Diploma III - Office Management
Lembaga Pendidikan dan Pengembangan Profesi Indonesia
01.2007
SMU Negeri 2 Bogor - undefined
01.2003
Skills
Customer engagement
Software
INFORMAL
- Completed Certificate of First Aids Response from RS. Royal Taruma Jakarta Aug-19
- Attended 'Camp Road To Success' held by Kingdom Business Community Nov-15
- Attended 'Training Induction Hotelier Curse' held by Jababeka Tbk. Aug-08
- Attended 'Training Of Customer Satisfaction Strategy' held by Expands Training and Consulting Specialist. Jul-08
- International Language Practice Curse held by President Executive Club, Jababeka. 2008
PERSONAL DATA
- Place / date of birth: Bekasi, 26 February 1985
- Nationality: Indonesian
- Marital Status: Married
- Religion: Moslem
- Current Health: Perfect
- Interest: Reading, Movie, Traveling
- Current Learning: Hotel Industry and Marketing
Languages
Indonesian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Interests
Traveling, movies
Timeline
Front Office Manager
Batavia Hotel & Apartment Jakarta
11.2024 - Current
Room Division Manager
Four Points by Sheraton Bintan
05.2024 - 11.2024
Front Office Manager
Artotel Suites Mangkuluhur Jakarta
01.2023 - 05.2024
Front Office Manager
The Alts Hotel Palembang
01.2022 - 12.2022
Room Division Manager
Hariston Hotel & Suites Pluit Jakarta
12.2020 - 12.2021
Guest Service Manager
Ascott Jakarta Residence
04.2019 - 03.2020
Front Office Manager
Hotel Grand Sahid Jaya Jakarta
01.2018 - 03.2019
Front Office Manager
Hotel Luminor Jakarta
01.2017 - 08.2017
Front Office Manager / Leader
Hotel Whiz Prime Kelapa Gading Jakarta
01.2016 - 12.2016
Asst.Front Office Manager
Hotel Santika Cikarang
01.2014 - 10.2015
Duty Manager
ALiLA Hotel Jakarta
04.2013 - 01.2014
Front Office Supervisor
HARRIS Hotel & Conventions Kelapa Gading Jakarta
05.2010 - 03.2013
Front Desk Agent
THE LUMIRE Hotel Jakarta
12.2008 - 11.2009
Guest Relation Executive (GRE)
President Executive Club
03.2008 - 12.2008
Sales and Marketing Executive
PT. JABABEKA Tbk
01.2006 - 01.2007
SMU Negeri 2 Bogor - undefined
Diploma III - Office Management
Lembaga Pendidikan dan Pengembangan Profesi Indonesia