Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGGI WAHYU PUSPA

Service Supervisor
Makassar

Summary

Service Supervisor at PT Toyota Astra Financial Services with a proven track record in complaint handling and customer relations. Enhanced team performance through effective training and development, while fostering a safe work environment. Achieved significant improvements in customer satisfaction by resolving service issues promptly and efficiently.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Service Supervisor

PT Toyota Astra Financial Services
07.2019 - Current
  • Monitored team's performance and gave feedback when necessary.
  • Assisted with training and development of team members.
  • Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.

Education

Bachelor of Science - Statistics

Institut Teknologi Sepuluh Nopember
Surabaya
08.2015 - 03.2019

Skills

Complaint handling

Customer relations

Management experience

Sales support

Human Resources

Timeline

Service Supervisor

PT Toyota Astra Financial Services
07.2019 - Current

Bachelor of Science - Statistics

Institut Teknologi Sepuluh Nopember
08.2015 - 03.2019

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ANGGI WAHYU PUSPAService Supervisor