A seasoned HR professional with extensive experience across manufacturing, retail, consulting, and property development industries. Proficient in people management, HR strategy, coaching, talent acquisition, and employee engagement, with a keen focus on aligning organizational goals with enhancing employee engagement and satisfaction.
My role is to led comprehensive recruitment efforts, maintained harmonious industrial relations and resolved workplace disputes effectively, overseeing payroll management, and administered employee contracts and developed welfare programs that enhanced satisfaction and retention. I formulated and executed strategic HR plans and policies aligned with organizational goals, driving workforce optimization. Additionally, I designed a robust performance management system, to focus in employee productivity through continuous improvement initiatives and appreciation on employee process.
I responsible to led recruitment efforts, ensuring talent density and alignment with company values. Maintained industrial relations, resolving disputes to foster a positive work environment. Managed accurate and timely payroll processing and administered employee contracts, enhancing welfare programs. Developed and executed HR strategies and policies, optimizing workforce efficiency. Implemented a performance management system, boosting employee productivity through continuous improvement and feedback.
My responsibility is to enhanced the recruitment process for faster hiring using various platforms. I must coordinate and schedule management interviews and conducted phone interviews to assess candidates' skills and experience, and at the end to negotiate competitive salary packages, resulting in successful offers and acceptances. I must be able to built strong relationships with candidates for an excellent hiring experience and managed high-volume requisitions efficiently. Collaborated with hiring managers to understand job requirements and expectations, developed recruiting strategies, placed advertisements, and conducted initial interviews and assessments. Maintained applicant tracking systems and streamlined communication between candidates and hiring managers, leading to higher satisfaction.
My role is to supervise the operations staff, ensuring compliance with company policies and procedures while developing systems to improve operational quality and team efficiency. I implemented strategies to maximize customer satisfaction, establishing clear communication channels and promptly addressing concerns and I must manage budgets effectively, consistently delivering projects on time and within financial constraints. I oversaw purchasing, sales, marketing, and customer account operations, negotiating prices and services with customers and vendors to decrease expenses and increase profit.
I provided support to managers in addressing employee relations issues and offered guidance on conflict resolution techniques. I meticulously maintained accurate and confidential personnel records and ensured compliance with labor laws through thorough audits of HR practices and policies. I organized company-wide events to foster a positive work culture and worked closely with the management team to coordinate onboarding and offboarding processes. I handled employee termination paperwork, created and processed personnel action forms, and administered compensation, benefits, and performance management systems. Additionally, I managed office supplies, distributed mail, processed invoices, and maintained confidentiality of sensitive HR records.
In my role, I documented HR records and protected sensitive information, forming my responsibilities. I also responsible to payroll management, support the HR manager in recruitment process to find the best candidate, manage the HRIS database to have precise and update data. My support to HR Manager was also consist of employee relations issues and guiding conflict resolution. Additionally, I handled import and export paperwork, ensuring compliance with company policies and customs regulations, all while maintaining confidentiality and efficiency.
Employee Relations