ANIK SANTUN WATI
Cluster Food & Beverage Manager
Denpasar,BA
Summary
An experienced hotel operations professional with over 10 years of experience in five-star resorts, specializing in Food & Beverage and overall hotel operations. Proven ability to manage daily operations, lead multi-department teams, and maintain high service standards while achieving operational and financial targets. Strong in guest satisfaction, staff development, cost control, and interdepartmental coordination. Seeking an Operational Manager role to contribute operational expertise, grow professionally, and support overall hotel performance.
Overview
23
23
years of professional experience
5
5
Certifications
Work History
Food & Beverage Manager
Maya Sanur Resort & Spa
11.2022 - Current
- Oversee and coordinate all F&B operations across 4 outlets and bars in a 103-room resort.
- Manage ballroom (150 pax), 2 meeting rooms (20 pax each), and wedding chapel (140 pax).
- Responsible for planning, organizing, forecasting, and daily operations.
- Fully involved in business strategy, recruitment, and staff training.
Assistant Food & Beverage Manager
Maya Sanur Resort & Spa
11.2017 - 11.2022
- Supported and coordinated all F&B operations across outlets, bars, ballroom, and meeting rooms.
- Involved in operational planning, budgeting, forecasting, recruitment, and training.
- Assisted in business strategy and service standard implementation.
Restaurant Manager
Alila Seminyak Bali
12.2014 - 11.2017
- Led All Day Dining restaurant operations with 150-seat capacity in a 240-suite resort.
- Developed restaurant concept and operational processes.
- Fully involved in business planning, recruitment, and training.
- Created engaging and distinctive dining experiences.
Assistant Food & Beverage Manager
Mantra Nusa Dua Bali
11.2013 - 07.2014
- Coordinated F&B operations across 5 outlets and bars in a 172-room resort.
- Managed ballroom (120 pax) and 6 meeting rooms (20 pax each).
- Involved in strategic planning, recruitment, and training.
Restaurant Manager
Mantra Nusa Dua Bali
12.2012 - 11.2013
- Led restaurant operations during pre-opening phase.
- Implemented Mantra brand standards, policies, and SOPs.
- Aligned team with resort vision and corporate values.
Assistant Restaurant Manager
W Retreat & Spa Bali
04.2011 - 12.2012
- Led Starfish Bloo Pan-Asian Cuisine, signature beachfront restaurant.
- Managed 200-seat capacity (400 standing for events).
- Maintained high service standards and guest satisfaction.
Restaurant Supervisor
W Retreat & Spa Seminyak Bali
10.2010 - 04.2011
- Pre-opening team for Fire Restaurant (94-seat contemporary grill).
- Coordinated Senior F&B Attendants and service staff.
- Ensured quality and operational efficiency.
Restaurant Captain
Conrad Bali Resort & Spa
09.2006 - 09.2010
- Led Spice Fine Dining Restaurant with indoor and oceanfront seating (90 seats).
- Supervised service operations and guest experience.
FB Attendant
Conrad Bali Resort & Spa
05.2004 - 08.2006
- Spice Restaurant Fine dining with Indoor & Outdoor dining experience (90 seat capacity) and oceanfront.
FB Attendant
Lamak Restaurant
05.2003 - 05.2004
- Fine dining with Indoor & Outdoor dining experience (90 seat capacity) and rice field view.
Education
Diploma - Food & Beverage Division
BLKIP- Bali
Skills
Hotel & F&B Operations Management
Team Leadership & Staff Development
Guest Satisfaction & Service Excellence
Budgeting, Forecasting & Cost Control
SOP Development & Quality Standards
Business Development & Revenue Growth
Cross-Department Coordination
Pre-Opening Projects & Concept Development
Training, Coaching & Performance Monitoring
Problem Solving & Decision Making
Certification
Nominated as Top 10 Restaurant Manager in Bali base on Qraved Life is Tasty. Please click here
Timeline
Food & Beverage Manager
Maya Sanur Resort & Spa
11.2022 - Current
Assistant Food & Beverage Manager
Maya Sanur Resort & Spa
11.2017 - 11.2022
Restaurant Manager
Alila Seminyak Bali
12.2014 - 11.2017
Assistant Food & Beverage Manager
Mantra Nusa Dua Bali
11.2013 - 07.2014
Restaurant Manager
Mantra Nusa Dua Bali
12.2012 - 11.2013
Assistant Restaurant Manager
W Retreat & Spa Bali
04.2011 - 12.2012
Restaurant Supervisor
W Retreat & Spa Seminyak Bali
10.2010 - 04.2011
Restaurant Captain
Conrad Bali Resort & Spa
09.2006 - 09.2010
FB Attendant
Conrad Bali Resort & Spa
05.2004 - 08.2006
FB Attendant
Lamak Restaurant
05.2003 - 05.2004
Diploma - Food & Beverage Division
BLKIP- Bali
References
- GILDAS PERIN, EXECUTIVE CHEF ROYAL MANSOUR TAMUDA BAY, +212 703 175776
- EMMANUEL BAROILLER, FORMER FOOD & BEVERAGE DIRECTOR MAYA SANUR, +6281 238 224 12
- SRI SAKUNTALA DEWI, FORMER RESTAURANT MANAGER FIRE AT W BALI
- NI NYOMAN SURYANTINI, PUBLIC MANAGER VICEROY, +6281 647 274 56
Certifications And Awards
- Nominated as Top 10 Restaurant Manager in Bali based on Qraved Life is Tasty.
- Wine Training
- DDT Training
- Leadership Part
- Train the trainer