ANISSA DIAH KAMINI NISSA
Half of virtual assistant full of Mother
BEKASI
Summary
Dynamic administrative professional with experience at BANK RAKYAT INDONESIA, excelling in office administration and customer service. Proven ability to enhance document organization and improve customer satisfaction through effective communication. Proficient in Microsoft Excel and adept at managing complex schedules, fostering a collaborative work environment while streamlining operations.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
BANK RAKYAT INDONESIA
01.2014 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Teller
BANK RAKYAT INDONESIA
01.2010 - 01.2014
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Education
Bachelor of Economics - Management
SEKOLAH TINGGI ILMU EKONOMI KEUANGAN PERBANKAN
JAKARTA 04.2001 -
Skills
Office administration
Timeline
Administrative Assistant
BANK RAKYAT INDONESIA
01.2014 - 02.2024
Teller
BANK RAKYAT INDONESIA
01.2010 - 01.2014
Bachelor of Economics - Management
SEKOLAH TINGGI ILMU EKONOMI KEUANGAN PERBANKAN
04.2001 -
Similar Profiles
Ratih Tien SeratriRatih Tien Seratri
Senior Auditor at Bank Rakyat Indonesia (BANK BRI)Senior Auditor at Bank Rakyat Indonesia (BANK BRI)
Putri LarasatiPutri Larasati
Customer Service at PT Bank Rakyat Indonesia TbkCustomer Service at PT Bank Rakyat Indonesia Tbk
Ario RhimaldiArio Rhimaldi
Junior Associate Mantri at Bank Rakyat Indonesia Unit PulogadungJunior Associate Mantri at Bank Rakyat Indonesia Unit Pulogadung
HARYADI SAPUTRAHARYADI SAPUTRA
STAFF at PT. HONDA PRECISION PARTS MAUFACTURINGSTAFF at PT. HONDA PRECISION PARTS MAUFACTURING
Meilani WindiartiMeilani Windiarti
Business Owner at Bimbel BundaBusiness Owner at Bimbel Bunda