Anna Davenport
Idaho Falls
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Case Investigator
Department of Health-Disease Branch
10.2020 - 05.2024
Perform In-Depth Interviews | Telephonic Calls | Hospitalizations, Death & Severe Cases | Analyze Medical Records | Family Support | Resources | Prevent Spread | Advise Quarantine Per CDC Guidelines | Monitor Progress with RN's | Input Data | Educate | Training | Report Findings to CDC
Case Manager
Behavioral Health Crisis Center
09.2018 - 02.2020
Assess Needs | Develop Goals | Care Plans | Provide Resources | Link Services | Motivational Interviewing | Crisis Prevention | Detox | Relapse Prevention | Mental Health Counseling | Substance Abuse Treatment | Housing | Assist in Applying for Medicaid | Job Search | Budgeting | Discharge Plans
Owner/Operator
Lady Liberty House
01.2017 - 09.2019
Successfully Launched & Managed Small Business | Managed Staff | Payroll | Assess Needs | Case Management | Case Plans | Life Skills | Drug Testing | Transportation | Advocate | Link Services | Collaborate With Probation & Parole, Social Security, Psychiatric Hospitals, Substance Abuse Treatment Providers, Mental Health Providers, Shelters, Department Of Human Services, Employers, & Transportation Providers | Motivational Interviewing | Communicate With Empathy & Compassion | Identify Community Supports | Credentialing | Audits & Surveys | Recovery Goals | Recovery Coaching | Continuity of Care | HIPPA Compliance
Owner/Operator
Lean On Me Agency
09.2011 - 01.2017
Provided Mental Health Services For Children & Adults | Continuity Of Care | Counseling | Rehabilitation | Comprehensive Diagnostic Assessments | GAIN Assessments | Scheduled Appointments | Role Playing | Advocating | Monitoring | Drug Testing | Medical Appointments | Life Skills | Crisis Prevention | Safe & Sober Housing | Case Plans | Progress Notes | Treatment Plans | Relapse Prevention | Boundaries | Listening With Empathy | Rehabilitation | Mental Wellness | Substance Abuse Treatment | Payroll | Supervision | Manage Staff | Training Staff | Team Building | Corrective Action Plans | Employee Evaluations | Credentialing | Audit Files | Medicaid Audits| Progress Notes & Reviews | Collaborate With Mental Health Providers, Substance Abuse Providers, Schools, Probation & Parole, Social Security, Idaho Housing, D-7, Crisis Center, Psychiatric Hospital, Medical Providers
Education
Bachelor of Science - Psychology
University of Idaho
Moscow, ID12-2008
Skills
- Ethical and Honest
- Critical Thinking & Problem Solving
- Conflict Resolution
- Empathic & Compassionate
Certification
- Certified Recovery Coach Supervisor, State Of Idaho - 2016
Timeline
Case Investigator
Department of Health-Disease Branch
10.2020 - 05.2024
Case Manager
Behavioral Health Crisis Center
09.2018 - 02.2020
Owner/Operator
Lady Liberty House
01.2017 - 09.2019
Owner/Operator
Lean On Me Agency
09.2011 - 01.2017
Bachelor of Science - Psychology
University of Idaho
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