Anna Paul
Bangalore South
Summary
Dedicated and professional Human Resource Shared Service Delivery Associate, with overall 5+ years of experience in the HR Domain and talented at Workday Functional Core HCM, Security and Reporting seeking to obtain the position of a Senior HR role or as a Workday Consultant with a progressive organization that will utilize my skills, abilities and education in management while contributing to the development of the organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resource Shared Service Delivery Associate
Accenture India
Bangalore
07.2022 - Current
- Deliver excellent customer service to client (ServiceNow-EMEA region) in response to HR queries from employees and managers, via the employee portal
- Handle daily tickets of Recruiting Coordination, offer letter release, RTW check, onboarding, off-boarding, staff transfers, global mobility, leave management, benefits and rewards, salary review process,
- Fair knowledge and trained on the platform, Workday Core HCM Module.
- Experience in the creation and maintenance of Workday Supervisory Organizations, Reorganizations, Subordinate Supervisory Organizations, Locations, Company, Cost Centers, and Organizational & Cost Center Hierarchies.
- Have configuration experience in Core HCM Compensation, Recruitment, Talent, and Performance Modules. Business process configuration for Core HCM Time off and Performance.
- Worked with different staffing models, defining hiring restrictions to job management and position management types.
- Created and used calculated fields in reporting, business processes, and integrations within Workday.
- Analysing and troubleshooting Time Off and Absence-related requirements and issues for global HR Operations.
- Experience in performing HCM tasks like defining job profiles, position creations, employee hiring, etc., as part of Workday requirements.
- Responsible in delivering client business requirements in Shared Services of the assigned service line and ensure quality service of all markets in scope based on agreed Key Performance. Index (KPI) and Service Level Agreement (SLA).
HR Executive
NCS Group (Non-Banking Financial Company), Kerala
Kerala
08.2020 - 05.2022
- Assist the HR manager in the planning of organizational recruitment.
- Sourcing, screening, matching the profiles, and conducting mass interviews along with the interview panel.
- Managing the whole onboarding process.
- Convey the policies and rules to the employees.
- Maintain the records of employees.
- Track the daily attendance of the employees.
- Present the employee's performance report in front of the HR manager.
- Payroll processing and administration.
- Manage HRMS (is a software that combines of systems and software to ensure the easy management of human resources)
HR Generalist
Rimuan W LL
Manama
10.2015 - 07.2016
- Assist in the formulation and development of the Compensation and Benefits framework, and maintain all the HR policies.
- Working closely with the team to implement and manage salary, bonus, and LTI packages for employees, while working on multiple Rewards-related projects.
- Compensation and Benefits Administration and BAU execution, including advising on offers for internal and external hiring.
- To support the execution of performance, benefit, and compensation review and evaluation processes.
- Creation, alignment, and modification/updating of reward policies, guidelines, and procedures.
- Develop a job evaluation scheme based on best practices to establish the basis for an internal ranking of jobs.
- Conduct job evaluations to ensure that the difference in pay between those doing different jobs within the organization is fair and is perceived to be so.
HR Executive
Believers Church Medical College Hospital
Kerala
08.2014 - 07.2015
- Managing time off requests.
- Manpower Requisition Completion, Coordinating Induction Programme. Verify the HRMS errors and report.
- Check the availability of leave cards for all the employees. Enrolment and data entry.
- Offer Preparation, in comparison with manpower requisitions.
- To present the existing status of the training program and the way we can implement it in a better way.
- Enrollment of Training Programs.
Education
MBA - Human Resources Management
Suryadatta Institute Management
Pune, India08-2014
Bachelor of Engineering - Computer Science Engineering
Vinayaka Missions Engg College
Salem, Tamil Nadu05-2011
Skills
- Incident Management
- Customer Satisfaction
- Continuous Improvement
- Experience in leadership
- Issue Resolution
- Client Relations
- Problem-solving abilities
Accomplishments
- Accenture operations Encore Award 2023-Star of Business Award
- Growth Driver Award -ServiceNow- 2024
Certification
● Workday HCM Module
Timeline
Human Resource Shared Service Delivery Associate
Accenture India
07.2022 - Current
HR Executive
NCS Group (Non-Banking Financial Company), Kerala
08.2020 - 05.2022
HR Generalist
Rimuan W LL
10.2015 - 07.2016
HR Executive
Believers Church Medical College Hospital
08.2014 - 07.2015
MBA - Human Resources Management
Suryadatta Institute Management
Bachelor of Engineering - Computer Science Engineering
Vinayaka Missions Engg College
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