Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Whitmarsh

Sun valley

Summary

Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.

Experienced with managing bar operations and staff. Utilizes strategic planning to optimize inventory and increase profitability. Strong understanding of customer service principles and team management.

Knowledgeable Desired Position. Managed diverse bar operations with focus on enhancing customer satisfaction and streamlining inventory processes. Demonstrated effective team leadership and conflict resolution skills.

Overview

3
3
years of professional experience

Work History

Bar Manager

Whiskeys on Main
12.2023 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.

Restaurant Bar Manager

Sun Valley Resort Duchin Lounge
11.2021 - 11.2023
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
  • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
  • Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
  • Implemented effective staff scheduling systems to ensure adequate coverage during peak hours while controlling labor costs.

Education

None - Science

Whatcom Community College
Bellingham, Washington

Skills

    I’m extremely proficient at seeing where the issue is in solving it before it becomes a problem

Timeline

Bar Manager

Whiskeys on Main
12.2023 - Current

Restaurant Bar Manager

Sun Valley Resort Duchin Lounge
11.2021 - 11.2023

None - Science

Whatcom Community College
Anna Whitmarsh