Annisa Rizqy Bintari
Jakarta Timur
Summary
Detail-oriented administrative professional with experience in logistics and customer service.
Skilled in invoice processing, order tracking, and effective communication. Seeking to leverage
organizational and time management skills in a challenging logistics role. Committed to
enhancing operational efficiency and contributing to team success
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administration Trucking
PT Yusen Logistics Indonesia
Jakarta Utara
09.2018 - Current
- Processed vendor invoices, ensuring accuracy and timely updates to reflect true trucking costs.
- Created payment vouchers for contract and trip-based vendors, maintaining comprehensive
records. - Entered delivery dates and accrual costs, supporting accurate financial tracking.
- Provided essential data of owned trucks to vendors and settlement department.
Customer Service
PT Satria Antaran Prima (SAP Express)
Jakarta Timur
03.2017 - 09.2018
- Managed incoming calls and emails to address customer inquiries promptly.
- Addressed customer inquiries and resolved complaints, improving customer satisfaction.
- Compiled and presented complaint summaries and reports for management, enhancing service delivery.
- Coordinated with teams to ensure timely order fulfillment and delivery tracking.
- Created delivery reports to track order status and customer satisfaction.
- Collaborated with coworkers across branches to resolve issues related to customer orders.
- Attended meetings with customer.
Education
Mini Course (Trial Class) - Intro To Data Analytics
01-2024
D3 - Logistics And Materials Management
12-2016
GPA: 3.81
Skills
- Microsoft Excel
- Customer service
- Order tracking
- Time management
- Invoice processing
- Data entry
- Process improvement
- Communication
Personal Information
- Date of Birth: 09/17/95
- Driving License: A, C
- Marital Status: Single
Languages
Indonesian
First Language
English
Advanced (C1)
C1
Certification
- EF SET English Certificate 94/100 (C2 Proficient)
- RevoU Mini Course: Data Analytics
References
References available upon request.
Timeline
Administration Trucking - PT Yusen Logistics Indonesia
09.2018 - Current
Customer Service - PT Satria Antaran Prima (SAP Express)
03.2017 - 09.2018
RevoU - Mini Course (Trial Class), Intro To Data Analytics
STMT Trisakti - D3, Logistics And Materials Management
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