Anthony Ackerman
Boise
Summary
Proven team player with a track record of enhancing customer satisfaction at Empyre Fitness, adept in problem-solving and exceptional customer service. Skilled in multitasking and time management, consistently delivering quality service under pressure. Demonstrates a flexible schedule and a commitment to excellence, leveraging both interpersonal and organizational skills to drive positive outcomes.
Overview
4
4
years of professional experience
Work History
Sales Associate
Empyre Fitness
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Host/Expo Runner
Brixx Crafthouse
07.2023 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cook/Server Assistant
Mongolian Bbq
08.2022 - 11.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Crew Member
McDonald's
07.2021 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Mountain View Highschool
Meridian, ID05-2023
Skills
- Exceptional customer service
- Reliable and punctual
- Problem-solving skills
- Teamwork and collaboration
- Time management
- Flexible schedule
Timeline
Sales Associate
Empyre Fitness
10.2024 - Current
Host/Expo Runner
Brixx Crafthouse
07.2023 - 07.2024
Cook/Server Assistant
Mongolian Bbq
08.2022 - 11.2023
Crew Member
McDonald's
07.2021 - 07.2022
High School Diploma -
Mountain View Highschool
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