Aquilla Green
Twin Falls
Summary
Motivated Floor Staff Supervisor recognized for reliability and innovation in team management. Experienced in training and conflict resolution, with a track record of enhancing guest satisfaction and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Floor Staff Supervisor
Magic Valley Cinema 13
Twin Falls, ID
06.2022 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to safety standards.
- Trained staff on customer service protocols and operational procedures.
- Resolved customer complaints effectively, enhancing overall guest satisfaction ratings.
- Proactively identified and addressed potential issues within the team dynamic, preventing small misunderstandings from escalating into larger conflicts or performance disruptions.
Education
Associate of Science - Social Work
College of Southern Idaho
Twin Falls, ID12-2026
High School Diploma -
Twin Falls High School
Twin Falls, ID05-2024
Skills
- Innovation skills
- Employee engagement
- Customer service
- Microsoft office
- Administrative procedures
- Staff training
- Conflict resolution
- Complex Problem-solving
- Priority management
- Reliability
- Organizational skills
- Leadership and collaboration skills
- Active listening
Timeline
Floor Staff Supervisor
Magic Valley Cinema 13
06.2022 - Current
Associate of Science - Social Work
College of Southern Idaho
High School Diploma -
Twin Falls High School