Summary
Overview
Work History
Education
Skills
Timeline
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Ari Setiawan

Ari Setiawan

Sales And Marketing Staff
Surabaya

Summary

Knowledgeable Sales and Marketing Staff with solid background in marketing strategies and campaign execution. Demonstrated success in supporting brand growth and engaging target audiences through innovative marketing initiatives. Proven ability to leverage communication and analytical skills to enhance team performance and achieve marketing objectives.

Marketing professional with proven track record in developing and implementing effective marketing campaigns. Known for strong focus on collaboration and ability to adapt to changing market conditions, driving successful results. Reliable team player with expertise in digital marketing and content creation, recognized for results-oriented approach.

Overview

8
8
years of professional experience

Work History

Sales Dan Marketing Staff

PT. Seino Indomobil Logistics
07.2024 - Current
  • Strengthened client relationships through consistent communication, timely project updates, and exceptional customer service.
  • Boosted social media engagement through the creation of compelling content and consistent posting schedules.
  • Maximized event attendance by designing eye-catching promotional materials and utilizing various advertising channels to reach target audiences.
  • Conducted thorough competitor analysis to identify market trends, gaps in offerings, and opportunities for differentiation within the marketplace.
  • Expanded market presence by identifying new opportunities for product exposure and securing valuable partnerships with key industry influencers.
  • Exceeded sales targets by collaborating closely with sales teams to develop effective marketing materials that resonated with potential customers.
  • Maintained complete database of files, contacts, and project materials.
  • Generated qualified leads with strategic email marketing campaigns, utilizing segmentation and personalization tactics.
  • Conducted market research and analysis to identify consumer trends and preferences.
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.

Marketing Supervisor

PT. Grogol Sarana Transjaya
05.2023 - 05.2024
  • Organized promotional items for customers and events.
  • Increased lead generation through targeted email marketing and social media advertising.
  • Managed cross-functional teams to deliver successful product launches on time and within budget.
  • Collaborated with sales team members to develop targeted messaging that resonated with potential customers.
  • Fostered lasting partnerships with complementary businesses for cross-promotional efforts that expanded reach without increasing costs.
  • Wrote engaging copy for email, direct mail, print and online campaigns.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.

Area Sales Supervisor

PT. Prima Food International Retail
01.2022 - 04.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Sales Back Office Assistant

PT. ETEX BUILDING PERFORMANCE INDONESIA
09.2021 - 02.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
  • Assisted in the development of comprehensive sales presentations, utilizing persuasive visual aids to effectively convey product benefits to prospective clients.
  • Contributed to revenue growth by identifying upselling opportunities during order management and providing relevant product information to customers.
  • Prepared detailed sales analyses for management review, highlighting trends and areas for improvement in the sales process.
  • Managed confidential client data with discretion, ensuring proper storage according to company standards and industry regulations.
  • Assisted in planning and executing successful trade shows, resulting in increased brand visibility and lead generation opportunities.
  • Supported sales team in achieving targets through diligent follow-ups on leads and efficient order processing.
  • Developed strong relationships with key clients through regular communication and excellent customer service skills.
  • Monitored competitor activities within the market space, providing valuable insights that informed strategic decision-making processes for product positioning efforts.
  • Collaborated with marketing department to develop promotional materials and strategies for sales campaigns.
  • Provided crucial administrative support to the sales team, including scheduling meetings, preparing reports, and organizing travel arrangements.
  • Reduced order processing time by developing a more efficient system for tracking inventory levels and reordering stock as needed.
  • Coordinated training sessions for new hires within the sales team, helping them quickly acclimate to their roles and responsibilities within the company structure.
  • Implemented a system for tracking sales leads, resulting in improved organization and prioritization of potential business opportunities.
  • Ensured accuracy of invoices and purchase orders by thoroughly reviewing documentation before submission.
  • Facilitated smooth communication between sales team, warehouse, and shipping departments, ensuring timely delivery of products to customers.
  • Increased sales efficiency by streamlining back office processes and implementing new software tools.
  • Supported sales team with contract negotiations, ensuring accurate and timely completion of necessary paperwork.
  • Proactively identified potential bottlenecks in the sales process, implementing solutions to address inefficiencies before they impacted performance metrics.
  • Managed day-to-day department operations with effective workflow coordination.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Prepared and delivered operational performance reports to inform management.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.

Export Sales Assistant

PT.Indospring Tbk
01.2020 - 07.2021
  • Contributed to the growth of the company''s global client base by researching potential clients and initiating contact.
  • Assisted in achieving sales targets through efficient management of customer inquiries and orders.
  • Participated in cross-functional teams to address business challenges and drive continuous improvement initiatives within the organization.
  • Streamlined internal processes, resulting in improved efficiency for the export department.
  • Supported colleagues in other departments as needed, fostering a collaborative work environment that contributed to overall organizational success.
  • Reviewed client documentation and assessed suitable programs and solutions.
  • Boosted revenue by identifying new market opportunities and implementing effective export strategies.
  • Built and maintained personalized book of business and built long-lasting client relationships.
  • Export Sales Assistant.
  • Supported the development of marketing materials for international trade shows, increasing brand visibility in key markets.
  • Maintained up-to-date knowledge of industry trends, allowing informed recommendations on pricing strategies and market expansion efforts.
  • Guided customers through complex solutions and services in person, via chat and virtually.
  • Increased export sales by developing and maintaining strong relationships with international customers.
  • Collaborated with various departments to ensure seamless execution of export orders from start to finish.
  • Provided valuable input for product development based on feedback from international customers, leading to improvements in offerings.
  • Handled complex customer issues professionally while also considering their unique cultural context.
  • Negotiated favorable contract terms with clients, securing profitable deals for the company.
  • Developed strong working relationships with freight forwarders to optimize shipping costs and transit times for international shipments.
  • Managed foreign exchange risk effectively by monitoring currency fluctuations and advising management on optimal pricing strategies accordingly.
  • Incorporated product knowledge to create unique customer solutions and inspire confidence in purchase.
  • Prepared accurate documentation for customs clearance, minimizing delays or penalties associated with noncompliance.
  • Improved internal communication between departments involved in exporting goods, leading to smoother operations and better customer service.

IT Support Engineer

PT. Visionet Data Internasional
05.2017 - 08.2019
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
  • Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
  • Increased user satisfaction through effective communication and timely resolution of support tickets.
  • Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
  • Enhanced network security with regular vulnerability assessments and prompt patch installations.
  • Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
  • Assisted in the development of IT policies, procedures, and best practices to maintain a secure computing environment.
  • Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
  • Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies.
  • Delivered end-user training on new technologies, increasing adoption rates among employees.
  • Developed customized scripts to automate repetitive tasks resulting in increased efficiency within the IT department.
  • Optimized system performance, conducting routine checks and addressing potential issues before escalation.
  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow and responded to technical support needs.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed and configured operating systems and applications.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed, configured and maintained computer systems and network connections.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Created user accounts and assigned permissions.
  • Tested new software and hardware prior to deployment.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Researched and identified solutions to technical problems.
  • Monitored system performance to identify potential issues.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Assisted in development of system security protocols.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Generated reports to track performance and analyze trends.
  • Offered assistance in implementing and developing training programs.
  • Developed and implemented preventive maintenance procedures.

Education

Bachelor of Science - Psikologi

17 August 1945 University Surabaya
Surabaya
04.2001 -

No Degree - Sistem Informasi

Sepuluh Nopember Institute of Technology
Surabaya
04.2001 -

High School Diploma -

State Vocational High School 1
Surabaya
04.2001 -

State Junior High School IV
Surabaya
04.2001 -

SDN Kalirungkut IV 580
Surabaya, Indonesia
01.2009

Skills

    Product marketing

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Timeline

Sales Dan Marketing Staff

PT. Seino Indomobil Logistics
07.2024 - Current

Marketing Supervisor

PT. Grogol Sarana Transjaya
05.2023 - 05.2024

Area Sales Supervisor

PT. Prima Food International Retail
01.2022 - 04.2023

Sales Back Office Assistant

PT. ETEX BUILDING PERFORMANCE INDONESIA
09.2021 - 02.2022

Export Sales Assistant

PT.Indospring Tbk
01.2020 - 07.2021

IT Support Engineer

PT. Visionet Data Internasional
05.2017 - 08.2019

Bachelor of Science - Psikologi

17 August 1945 University Surabaya
04.2001 -

No Degree - Sistem Informasi

Sepuluh Nopember Institute of Technology
04.2001 -

High School Diploma -

State Vocational High School 1
04.2001 -

State Junior High School IV
04.2001 -

SDN Kalirungkut IV 580

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Ari SetiawanSales And Marketing Staff