Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arief Abiromo

Head Of Operation
Jakarta

Summary

Operations professional with strong background in streamlining processes and enhancing productivity. Skilled in leading cross-functional teams and executing strategic plans to achieve organizational goals. Known for flexibility and reliability in dynamic environments, with excellent problem-solving abilities and focus on delivering results.

Overview

11
11
years of professional experience

Work History

Head of Operations

IMADI Media Kreasi
01.2023 - Current
  • Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
  • Collaborated with executive leadership on strategic planning initiatives to drive business growth.
  • Developed comprehensive training programs for staff, enhancing team performance and skill sets.
  • Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.

Project Manager

IMADI Media Kreasi
01.2021 - 12.2022
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Account Manager

IMADI Media Kreasi
04.2019 - 12.2020
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
  • Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
  • Negotiated prices, terms of sales and service agreements.

Account Assistant

Agro Harapan Lestari
01.2014 - 03.2018
  • Supported the timely completion of month-end closing activities, improving overall financial operations.
  • Facilitated smooth internal audits by preparing supporting documents promptly upon request from auditors or management personnel.
  • Managed accounts payable and receivable processes, maintaining healthy cash flow for the company.
  • Ensured proper record-keeping through meticulous data entry and filing practices, reducing information retrieval time significantly.
  • Maintained open lines of communication with vendors, negotiating favorable payment terms when needed.
  • Contributed to budget development and monitoring for better cost control and forecasting.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Education

MBA - Operations Management

Universitas Gadjah Mada
Jakarta, Indonesia
04.2001 -

Bachelor of Accountancy -

Perbanas Institute
Jakarta
04.2001 -

Skills

Operational excellence

Business analysis

Organizational development

Workforce planning

Timeline

Head of Operations

IMADI Media Kreasi
01.2023 - Current

Project Manager

IMADI Media Kreasi
01.2021 - 12.2022

Account Manager

IMADI Media Kreasi
04.2019 - 12.2020

Account Assistant

Agro Harapan Lestari
01.2014 - 03.2018

MBA - Operations Management

Universitas Gadjah Mada
04.2001 -

Bachelor of Accountancy -

Perbanas Institute
04.2001 -

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Arief AbiromoHead Of Operation