Microsoft Words
Arief Budiman
General Manager
Jakarta,JK
Summary
Dynamic General Manager with a proven track record at PT. Topindo Lucky Sports, excelling in operations management and team leadership. Spearheaded strategic initiatives that drove significant revenue growth and enhanced customer loyalty. Adept at expense control and fostering high-performance teams, consistently achieving operational excellence and market expansion.
Overview
31
31
years of professional experience
2
2
Languages
Work History
General Manager
PT. Topindo Lucky Sports
08.2017 - 01.2025
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
Merchandising Manager
PT. Ka Dua Empat
08.2014 - 07.2017
- Developed strong relationships with suppliers, securing better deals and exclusive products.
- Researched new vendors, acquired samples and negotiated merchandise deals.
- Established a culture of excellence within the merchandising team through coaching, mentoring, and goal setting.
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Lead cross-functional teams in launch of promotional campaigns, driving increased revenue during key seasons.
- Improved gross margin by carefully selecting high-quality merchandise at competitive prices from reputable suppliers.
- Increased sales by developing and implementing successful merchandising strategies.
- Analyzed performance metrics to make informed decisions regarding pricing strategies and markdowns.
Regional Manager
PT. Electronic Solution
06.2012 - 12.2013
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
Sales Operations Manager
PT. Topindo Lucky Sports
01.2011 - 05.2012
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
Regional Operations Manager
PT. Bangun Adi Perkasah
06.2007 - 12.2010
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Developed processes to save on costs and prevent losses.
- Devised strategic plans focused on long-term growth while addressing immediate operational challenges.
- Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
Merchandise Manager
PT. Makro Indonesia
11.2006 - 05.2007
- Interacted with customers to obtain feedback and drive satisfaction.
- Bult positive relationships with vendors for consistent and reliable supply of products.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
Division Manager
PT. Carrefour Indonesia
02.2002 - 10.2006
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Promoted innovation within the division by encouraging creative problem-solving techniques among staff members.
- Ensured regulatory compliance by staying up-to-date on industry standards, guidelines, and policies, conducting internal audits as necessary.
- Oversaw cross-functional teams to ensure seamless coordination on complex projects or initiatives.
Store Manager
PT. Pasaraya Nusakarya
01.1994 - 12.2000
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
Bachelor of Science - Economics
Universitas Muhammadiyah Jakarta
Jakarta, Indonesia 04.2001 -
High School Diploma -
SMAN 78
Jakarta 04.2001 -
Skills
Operations management
Customer relationship management
Performance improvement
Operations oversight
Business development
Leadership and team building
Quality management
Expense control
Project planning
Workflow planning
Contract negotiations
Organizational development
Advertising and marketing
Problem resolution
Sales expertise
Efficient multi-tasker
Team leadership
Customer retention
Budget analysis
Strategic planning
P&L management
Team player
Motivation
Additional Information
Best Achievement :
1. Best Sales per square meter of Best Denki Strore in the world
2. Best Division Manager @ Carrefour
3. Implementation the new concept of Modern Retail in Pharmacy Store ( Apotek )
4. Topgolf's highest Sales Achievement during the store's existence
Software
Microsoft Excel
Adobe Acrobat
Power Point
Section name
Sales, Operational and Merchandising Division
Timeline
General Manager
PT. Topindo Lucky Sports
08.2017 - 01.2025
Merchandising Manager
PT. Ka Dua Empat
08.2014 - 07.2017
Regional Manager
PT. Electronic Solution
06.2012 - 12.2013
Sales Operations Manager
PT. Topindo Lucky Sports
01.2011 - 05.2012
Regional Operations Manager
PT. Bangun Adi Perkasah
06.2007 - 12.2010
Merchandise Manager
PT. Makro Indonesia
11.2006 - 05.2007
Division Manager
PT. Carrefour Indonesia
02.2002 - 10.2006
Bachelor of Science - Economics
Universitas Muhammadiyah Jakarta
04.2001 -
High School Diploma -
SMAN 78
04.2001 -
Store Manager
PT. Pasaraya Nusakarya
01.1994 - 12.2000