FB Ads Manager
Arief Pratama Firdiansyah
Sales Supervisor
Surabaya,Jawa Timur
Summary
Highly organized Sales Supervisor with expertise in data analysis. Known for coordinating teams effectively to promote increased revenue generation.
Overview
1
1
Language
3
3
Certifications
7
7
years of professional experience
Work History
Sales Supervisor
PT. Citraraya Mandiri Motor
Surabaya, Jawa Timur
12.2016 - 10.2020
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Constructed displays and signs to promote specified products and sales promotions.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Assistant HR. Director
PT. Mahakaya Indo Network
Tangerang Selatan, Banten
12.2014 - 08.2016
- Managed team of [number] employees, overseeing hiring, training, and professional growth of employees.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Used Microsoft Word and other software tools to create documents and other communications.
Customer Service Representative
PT. XL Axiata Tbk
Surabaya, Jawa Timur
07.2013 - 08.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Entered customer interaction details in Smartclient to track requests, document problems and record solutions offered.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Responded to customer requests for products, services and company information.
Education
Bachelor of Economics - Management
STIE Perbanas
Skills
Goals and performance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Sales which led to target Achievement.
- Supervised team of 12 staff members.
- Best Sales Supervisor 2019-2020
- Best Contest Salesperson 2018
Software
Certification
Best Sales Supervisor by Honda Citra Cakra
Timeline
Sales Supervisor
PT. Citraraya Mandiri Motor
12.2016 - 10.2020
Assistant HR. Director
PT. Mahakaya Indo Network
12.2014 - 08.2016
Customer Service Representative
PT. XL Axiata Tbk
07.2013 - 08.2014
Bachelor of Economics - Management
STIE Perbanas
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