Arija Rose Wanodya
Marketing Consultant
Surabaya
Summary
Assomeone who is known as firendly,polite,disiplined and smiling,I have
high orientation and commitment to goals/target oriented, especially in the world of Sales where I aspire to have a brilliant career in your company. ( rose )
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Education Specialist Google for Education
PT. Bina Talenta
East Java, Bali, Nusa Tenggara Barat, Nusa Tenggara Tmur
08.2021 - Current
- Developed and maintained courteous and effective working relationships. ( Board Of Educator )
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed team communications and information for meetings.
- Worked with customers to understand needs and provide excellent service.
- Increased customer satisfaction by resolving issues.
Sales Force Management
PT. Smartfren Telecom,Tbk.
North East Java
06.2020 - 08.2021
- Managing and monitoring all relate delement about Reatail Outlet (Sales Perfomance,Trade program,Branding,Merchandising and Sales Promotors) focusing on how to increase sales subscriber numbers.
- Creating sales program for outlet and also customerin Retail Outlet to increasea ctivation.
- Monitoring sales force team operations ( selling performance and journey cycle implementation to reach maximum productivity).
- Manage sales support activities and sales training for distributors, retailers,and sales force PT.Smartfren telecom,Tbk.
Head Help Desk & Project Leader
PT. Inatel Nusantara
Surabaya
03.2017 - 01.2020
- Managing and Monitoring Help Desk Staf f& technicians
- Dealing New Telecommunication Project
- Manage Staf fsupportactivities and Technician training for Client
- Manage Staff supportactivities and Technician training for Client ( PT. Telkom Indonesia and PT.Telkom Akses Indonesia )
- Developed and maintained courteous and effective working relationships.
Sales Gadget Leader
PT.SmartfrenTelecom,Tbk.
Surabaya
06.2015 - 03.2017
- Maintained energy and enthusiasm in fast-paced environment.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Improved operations through consistent hard work and dedication.
- Managingsalesforceteamoperations(sellingperformanceand
journeycycleimplementationtoreachmaximumproductivity). - ManagingRetailOutletfocusingonbranding,stockavaibilityand
salesforcetoincreaseactivationandsubscribernumbers.
Smartfren Gadget Specialist
PT.SmartfrenTelecom,Tbk.
Surabaya
12.2014 - 06.2015
- Increased sales and customer satisfaction through personalized servicing.
- Informed customers of current store promotions to encourage additional sales purchases.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Bachelor of Tourism Studies - Tourism And Travel Management
Merdeka University
Malang 01.2013 - 03.2014
Associate Degree Tourism - Tourism And Travel Management
Merdeka University
Malang 01.2004 - 03.2008
Skills
Computer Education Specialist
Educational Presentations
Quality education
Customer service, education and counseling
Strategic objective execution
Contract negotiations
Business planning
Customer retention
Collaborative team work
Excellent teamwork
Teamwork skills
Works well in a team environment
Teamwork and Collaboration
Timeline
Education Specialist Google for Education
PT. Bina Talenta
08.2021 - Current
Sales Force Management
PT. Smartfren Telecom,Tbk.
06.2020 - 08.2021
Head Help Desk & Project Leader
PT. Inatel Nusantara
03.2017 - 01.2020
Sales Gadget Leader
PT.SmartfrenTelecom,Tbk.
06.2015 - 03.2017
Smartfren Gadget Specialist
PT.SmartfrenTelecom,Tbk.
12.2014 - 06.2015
Bachelor of Tourism Studies - Tourism And Travel Management
Merdeka University
01.2013 - 03.2014
Associate Degree Tourism - Tourism And Travel Management
Merdeka University
01.2004 - 03.2008