Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arlette Ursenbach

Twin Falls,ID

Summary

Dynamic and dependable professional with a strong background in customer service at Subway and Dennys Corp. Proven ability to enhance guest experiences through effective problem-solving and time management. Skilled in POS system operation and maintaining a clean, organized environment, consistently ensuring customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Sandwich Artist

Subway
Twin Falls, Idaho
08.2024 - 05.2025
  • Greeted guests, promoted specials, and took orders.
  • Operated cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Ensured ingredient readiness
  • Handled costumer complaints with professionalism

Hostess

Dennys Corp
Twin Falls, Idaho
10.2023 - 08.2024
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Provided patrons with estimated waiting times during peak service hours.
  • Discussed reservation volumes and special needs.
  • Balanced customer preferences with restaurant seating availability.

Laborer

Tubbs Berry Farm
06.2023 - 08.2023
  • Collaborated with senior farm staff.
  • Prepared garlic for market sale.
  • Helped keep plants clear of weeds.
  • Removed rocks from problem areas.
  • General gardening

Education

High School Diploma -

Isucceed Virtual School
Boise, ID
05.2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Dependable and honest
  • POS system operation

Languages

American Sign Language
Limited Working

Timeline

Sandwich Artist

Subway
08.2024 - 05.2025

Hostess

Dennys Corp
10.2023 - 08.2024

Laborer

Tubbs Berry Farm
06.2023 - 08.2023

High School Diploma -

Isucceed Virtual School

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Arlette Ursenbach