Arly Palomera
Nampa
Summary
Proficient in greeting clients, scheduling appointments, and answering phone calls. Demonstrating strong communication skills, attention to detail, and a customer-focused approach to ensure a smooth and welcoming environment for clients. Experienced in maintaining client records. Capable of multitasking in a fast-paced environment, while providing exceptional service, and contributing to the overall success of the business.
Overview
3
3
years of professional experience
Work History
Cashier
Jacksons
Meridian
06.2024 - Current
- Verified customer age requirement for alcohol or tobacco purchases.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Helped with purchases and signed customers up for rewards program.
- Checked personal identifications during alcohol and tobacco sales.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customers' questions and provided information on store procedures or policies.
- Collected payments and provided accurate change.
- Counted and balanced cashier drawers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Teller
Wells Fargo
Boise
06.2022 - 10.2023
- Provided exceptional customer service while accurately processing routine transactions.
- Directed specific questions to appropriate branch personnel.
- Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Identified transaction errors when debits and credits did not balance.
- Verified amounts and integrity of every check or funds transfer.
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
- Performed special services for customers, ordering bank cards and checks.
Education
GED -
Collage Of Western Idaho
Nampa, ID03-2025
Skills
- Spanish and English-speaking
- Customer service
- Sales transactions
- Cash handling
- Product knowledge
- Fraud detection
- Team collaboration
- Identification checks
- Refund handling
- Retail merchandising
- Multitasking
- Written communication
Timeline
Cashier
Jacksons
06.2024 - Current
Teller
Wells Fargo
06.2022 - 10.2023
GED -
Collage Of Western Idaho
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