Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
ARNIDA SETIYA NINGSIH

ARNIDA SETIYA NINGSIH

ADMINISTRATION
Tangerang Selatan

Summary

Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Knowledgeable Finance Administrator adept at managing accounts payable and receivable, as well as providing payroll, reporting and audit support. Highly detail-oriented and organized with excellent planning and communication skills. Strong multitasker and problem-solver excels in fast-paced business support positions. Skilled Administrative professional with experience in financial operations and understanding of Tender in business needs. Tracks expenses, plans meetings and writes business correspondence. Professional Secretary with over 3 years of experience managing daily administrative support tasks and operations in industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Dedicated Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

18
18
years of professional experience
5
5
years of post-secondary education

Work History

Secretary

PT CITRA WAHANA SEKAR BUANA
JAKARTA, INDONESIA
02.2021 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Manage document for tender
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Self-motivated, with strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained electronic filing systems and categorized documents.

Administrative Officer

PT CITRA WAHANA SEKAR BUANA
Jakarta, INDONESIA
04.2014 - 02.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked, tagged and displayed merchandise as required.
  • Advised customers on financing options, collaborating closely with finance department to ensure smooth transactions

Customer Service

BANK OCBC NISP
JAKARTA, Jakarta
02.2011 - 05.2013
  • Assisted customers in opening new accounts, resulting in the growth of the bank''s customer base.
  • Managed sensitive client data with discretion, adhering strictly to privacy policies and regulatory guidelines at all times.
  • Balanced cash drawers accurately each day while adhering closely to established security procedures.
  • Enhanced customer satisfaction by efficiently addressing and resolving complex banking issues.
  • Collaborated with team members to improve overall branch performance and achieve sales goals.
  • Calculated fees due, interest and change for customer transactions.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Executed wire transfers, stop payments and account transfers.
  • Monitored and verified suspicious activity on customer accounts.
  • Generated monthly reports on customer activity and customer feedback.
  • Cross-sold credit cards, loans and other bank products.

Teller

BANK OCBC NISP
JAKARTA, Jakarta
12.2006 - 02.2011
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Enhanced branch sales through cross-selling bank products and services to customers.

Education

Bachelor of Administrative Studies - Administrasi Negara, Administrasi Fiskal

SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA
Jakarta, JK
08.2004 - 08.2009

Skills

Cash Handling

Customer Relationship Building

Cash handling and management

Financial Advising

Friendly

Customer Service

Office Administration

Transaction monitoring

Personal Information

  • Date of Birth: 05/23/86
  • Nationality: Indonesia
  • Marital Status: merried

Timeline

Secretary

PT CITRA WAHANA SEKAR BUANA
02.2021 - Current

Administrative Officer

PT CITRA WAHANA SEKAR BUANA
04.2014 - 02.2021

Customer Service

BANK OCBC NISP
02.2011 - 05.2013

Teller

BANK OCBC NISP
12.2006 - 02.2011

Bachelor of Administrative Studies - Administrasi Negara, Administrasi Fiskal

SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA
08.2004 - 08.2009
ARNIDA SETIYA NINGSIHADMINISTRATION