Copy Writers
Arum Elfiatuz Zahro
Small Business Owner
Malang
Summary
Highly motivated and experienced as a small business owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Small Business Owner
Yolooreoo
Malang
09.2021 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Sales Promotion Girl
Indosat Oredoo
Malang
04.2017 - 06.2023
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
Food and Beverage Cashier & Barista
Kopi Kurang Lebih
Malang
12.2019 - 07.2021
- Operated and sanitized kitchen and food preparation equipment.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Inventoried par stock levels in coolers and racks.
- Performed cash, card and check transactions to complete customer purchases.
Social Media Executive
Influencer Media
Malang
07.2017 - 02.2019
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Designed and implemented social media strategies to align with business goals.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Developed relationships with influencers to grow reach of company and create wider visibility.
Education
Bachelor of Economics - Economics, Finance And Banking
University of Brawijaya
Malang, Indonesia 08.2016 - 08.2021
Skills
New business launch
Interests
Social Media
Timeline
Small Business Owner
Yolooreoo
09.2021 - Current
Food and Beverage Cashier & Barista
Kopi Kurang Lebih
12.2019 - 07.2021
Social Media Executive
Influencer Media
07.2017 - 02.2019
Sales Promotion Girl
Indosat Oredoo
04.2017 - 06.2023
Bachelor of Economics - Economics, Finance And Banking
University of Brawijaya
08.2016 - 08.2021
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