Arun Ramchandani
Global Business Development, APAC (Strategy & Sales)
Singapore,Singapore
Summary
Dynamic and results-driven Regional Sales and Account Director with over 12 years of experience driving revenue growth and profitability, owning P&L responsibility, leading high-performance cross-functional teams, and developing strategic partnerships. Proven ability to lead sales initiatives, streamline operations, and enhance customer satisfaction in highly competitive markets. Skilled at building and maintaining strong client relationships, optimizing business processes, and executing sales strategies that consistently exceed targets. Demonstrated track record in leading regional teams, managing large portfolios, and delivering profitable outcomes while ensuring seamless collaboration across departments.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
14
14
Certifications
4
4
Languages
Work History
Senior Market Development AD, APAC
Avery Dennison
05.2023 - Current
- Developed and implemented Avery Dennison's strategic plan in Retail/Healthcare/Logistics for ASEAN resulting in a 22% increase in regional sales over 1.5 years post pandemic
- Own full P&L responsibility, optimizing costs and maximizing profitability while ensuring alignment with overall objectives and driving sustainable growth
- Lead and mentored a cross-functional team of 12 members, fostering a collaborative and high-performing culture in APAC
- Successfully reduced operational costs by 32% through process optimization in APAC region (utilizing DCs in VN, MY)
- Collaborate with cross-functional teams including marketing, product development, operations and customer support teams to ensure seamless execution of sales, align business strategies to achieve client success and organizational goals
- Conduct market analysis to identify emerging trends and competitive positioning, adapting strategies accordingly
- Co-Led the integration of Oracle improving sales efficiency through INFOSYS as a system integrator
Associate Director - APAC (CPG/Retail/Supply Chain)
Infosys Limited
06.2022 - 05.2023
- Established and nurtured relationships with key clients, resulting in a 12% increase in client acquisition in ASEAN
- Worked on RFP full cycle dealing with legal (MSA/NDA), pre-sales, delivery bid managers, sales team to co-sell SaaS solutions for multiple segments in APAC
- Establish long term, productive, professional business relationships with top tier global partners (CIOs, CTOs)
- Build market awareness for Infosys with technology partners and ISVs, through proper engagement and enablement
- Focal public speaker & public relations representative to strengthen Infosys global profile at international conferences/seminars
- Maintain and manage analysis on costing, evaluation and reporting for data analysis
- (E.g Robotics in Healthcare with RoMi-H Middleware using Robotics Framework) - $1B investment budget on Robotics/RPA project previously with Mitsui Corp
Digital Transformation Senior Consultant (Policy, Marketing/Branding, Trust & Safety)
Infocomm Media Development Authority (IMDA) / Boston Consulting Group (BCG)
12.2018 - 05.2022
- Established Strategic partnerships with private sector global MNCs, platform owners, solution providers, commodity players and public sector government agencies including EDB, ESG, IRAS, MPA/PSA, MAS, SFA, MTI for adoption of SaaS solutions to SMEs
- Managing S$70M budget of Advanced Digital Funding COVID-19 grants and managing a team of 12 in revamping policies and increased efficiency by 20% through seamless integrations, deployment & service support thus reducing operational costs
- Led cross-functional and multi-agency teams procurement bulk tender for Trade related projects using Whole of Government (WOG) policy framework and managing procurement processes through GEBIZ (RFP, ITT, ITQ, SVP) and Green Lane accreditation
- Successful implementation of TradeTrust branding through collaboration with Edelman, developed brand manual, media strategies through hybrid advertising, development of marketing collaterals through digital channels (Facebook, LinkedIn)
- Represented IMDA in conference speaking engagements, webinars, videos at ATxSG, SGFintech, Maritime Events, ICC Events, etc
- Double hatted as an enforcement officer with agencies (Singapore Police Force, ICA, NCB, Interpol, Child Protective Services) with regards to Trust & Safety, Content Moderation, License & Monitoring, Illegal Strategic Goods, Maritime Law and Cyber Security
- Led IMDA's digital transformation project with the use of Digital Acceleration Index (DAI) to benchmark the digital maturity in 36 categories, such as customer journeys, digital SC, MNC/SME market segmentation and marketing personalization
- Analyzed pain points and occurrences, provide innovative solutions to ensure growth through in-house consulting for the business units within most business domains (retail, consumer goods, sports, aviation, e-commerce, logistics, commodities)
- Experienced in managing GSIs (Accenture/ CapGemini/ TCS/ NCS/ NTT Data), Channel Partners, ISVs, Technology Partners (SalesForce/Slack/Workday/ServiceNow) and Hyperscalers
Key Account Assistant Director
Geodis Wilson
07.2016 - 08.2018
- Executed 15% rise in revenue with 10% increase in global key accounts (US, Europe, Africa, Middle East, APAC & Australia/NZ)
- Managed Key Accounts from shipowners, ship management firms offering them a cost-effective solution for worldwide deliveries of marine spare parts
- Effective management of 3PL logistics/4PL control tower, identifying core areas of pain points to effectively pitch new solutions
- Increased key accounts by 25% with 18% increase in profit for deliveries in 2016 and 2017 for Royal Caribbean & Carnival Drydocks
Business Development Manager (Key Accounts)
Slade Shipping Inc
08.2014 - 07.2016
- Implementation of worldwide transportation and safe handling of Steel Tubular Products, OCTG, Drill & Line Pipes in APAC/EMEA
- Managed sub-contractor pricing through Procurement RFQs for FCL(20/40), LCL, Breakbulk and lowering operating costs by 10%
- Negotiated direct pricing with shipping lines, freight agents thereby increasing profits by 5%
- Key Account Management: Total, MOC Brunei, Sumitomo, Petroleum Pipe, Oil States, NOV, Mitsui, Marubeni, SembCorp etc
Global Key Account Manager
UPS Partner - Global Air International Pte Ltd
06.2011 - 08.2014
- Led operational team of 8 to grow key accounts by 40%: SembCorp Marine and Keppel O&M in Latin America and Middle East
- Managed full spectrum of logistics operational activities, Air/Sea/Breakbulk, supplier negotiation, vendor management
Supply Chain Analyst (Procurement & Sourcing)
Cameron - Schlumberger Inc
06.2010 - 05.2011
- Executed 100% of order management inventory in SAP and in-house ERP transactions to optimize costs, delivery performance
- Implemented supply chain optimization assembly projects through Lean Six Sigma and effective procurement of Bill of Materials
- Lead supplier identification/selection process and managed supplier relationships to continuously meet corporate business needs
Education
Bachelors Degree (w/ Honours) - Electrical and Electronic Engineering
Nanyang Technological University (NTU)
Singapore 08.2007 - 05.2010
Degree Minors - Business and Entrepreneurship
University of California, Los Angeles (UCLA)
California 02.2009 - 05.2009
Diploma w/ Merit - Electronic, Computer and Communications Engineering
Singapore Polytechnic (SP)
Singapore 06.2002 - 05.2005
Skills
P&L Management
Strategic Account Management
Market Analysis & Expansion
Supplier & Contract Negotiations
Data Analytics
Sales Forecasting & Financial Budgeting
Cross-Functional Team Leadership
Stakeholder Management & Presentation
Contract Management
Client Relationship & Business Development
Data-Driven Decision Making
CRM Tools
Performance Metrics & Analytics
Microsoft Office
Google Suite
Drone Surveillance
Procurement
Grant Management
Agile Management
Scrum
Kanban
Lean Six Sigma
Kaizen
PMP Certified
CSCP Certified
Teams, Google Meet, Zoom, Skype
Cloud Architecture (Hadoop, BigData, AWS)
Machine Learning
ERP Systems (SAP, Oracle)
SalesForce CRM
MFGPro
Data Analytics tools
Certification
Certificate of Employment Intermediaries (CEI) - Key Appointment Holder
Personal Information
Citizenship: Singapore Citizen
Timeline
Senior Market Development AD, APAC
Avery Dennison
05.2023 - Current
Associate Director - APAC (CPG/Retail/Supply Chain)
Infosys Limited
06.2022 - 05.2023
Digital Transformation Senior Consultant (Policy, Marketing/Branding, Trust & Safety)
Infocomm Media Development Authority (IMDA) / Boston Consulting Group (BCG)
12.2018 - 05.2022
Key Account Assistant Director
Geodis Wilson
07.2016 - 08.2018
Business Development Manager (Key Accounts)
Slade Shipping Inc
08.2014 - 07.2016
Global Key Account Manager
UPS Partner - Global Air International Pte Ltd
06.2011 - 08.2014
Supply Chain Analyst (Procurement & Sourcing)
Cameron - Schlumberger Inc
06.2010 - 05.2011
Degree Minors - Business and Entrepreneurship
University of California, Los Angeles (UCLA)
02.2009 - 05.2009
Bachelors Degree (w/ Honours) - Electrical and Electronic Engineering
Nanyang Technological University (NTU)
08.2007 - 05.2010
Diploma w/ Merit - Electronic, Computer and Communications Engineering
Singapore Polytechnic (SP)
06.2002 - 05.2005