Arvin Indra

Client:

Hyundai Capital Finance Indonesia

BRI Finance

SGMW Multifinance

Responsibilities:

• Improved employee engagement rates through open lines communication forums where concerns could be addressed promptly and effectively.
• Optimized workflow processes for increased efficiency, resulting in reduced turnaround times for deliverables.
• Established effective communication channels between departments, promoting collaboration and information sharing.
• Collaborated with stakeholders to develop clear objectives, strategies, timelines, budgets, risk assessments, monitoring plans, evaluations/results reporting frameworks for successful implementation of initiatives.
• Ensured compliance with industry regulations by conducting regular audits and implementing corrective actions as needed.
• Enhanced team productivity by providing ongoing coaching and professional development opportunities.
• Increased customer satisfaction rates by refining products/services based on feedback received from clients.
• Led cross-functional teams to complete projects on time and within budget, fostering a collaborative work environment.
• Monitored production targets to meet company and customer demands.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reduced operational risks while organizing data to forecast performance trends.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Client Responsibilities:

DSFCF (Dipo Star Finance)
Role : System Analyst
Period : August 2020 – April 2021
Responsibility :
Being in Charge of People management, In Charge of Client, System Design, People Development, User Requirement, SIT, UAT, Learning New Products, Integration, Supervising

BRIF (BRI Finance)
Role : Team Leader
Period : April 2021 - Present
Responsibility:
People Management, Negotiation, System Analysis, SIT, UAT, Supervising, Program Development, People Development, Business Analysis, Deployment, Maintenance, API Third Party, Program Tuning

Responsibilities:

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Motivated team members to surpass their targets, recognizing and rewarding their achievements.

Client Responsibilities:

SMI (SGMW Motor Indonesia)
Role : Senior Developer
Period : January 2019 – May 2019
Responsibility : Same as previous project with additional task that is Training For Trainer, and Business process education for some of modules being bought by client.

MPMF (JACCS MPM Finance Indonesia)
Role : Senior Developer
Period : June 2020 – July 2020
Responsibility : Creating Automatic SPPA using SQL Server and fleksible scheduler windows using C# and Being responsible of many modules being bought by client, People Development, Analysis Design, Change Request, and Creating guideline for Internal Developer

Responsibilities:

• Enhanced software functionality by identifying and resolving complex technical issues.
• Mentored junior developers, fostering professional growth and enhancing team productivity.
• Developed scalable applications using agile methodologies for timely project delivery.
• Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
• Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
• Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
• Collaborated with cross-functional teams to design innovative software solutions.
• Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
• Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
• Analyzed proposed technical solutions based on customer requirements.

Client Responsibilities:

CFICF (Clipan Finance)
Role : .Net Developer
Period : March 2017 – March 2018
Responsibility : Debugging, Developing Multi Finance Application based with Core Framework and new Requirement from user, Creating Report using Visual Studio Report Viewer (RDLC), Creating Workflow, Creating Web Service, Issue checking on journal Not Balance

WOMFCF (Wahana Ottomitra Multiartha Finance)
Role : .Net Developer
Period : April 2018 – January 2019
Responsibility :
Same as previous Project with some additional task. Interfacing between application (Oracle), SLIK OJK Implementation, Journal Checking, Performance Tuning, Migration Data, Bank Posting Payment

Responsibilities:

• Developed scalable and maintainable code, ensuring long-term stability of the software.
• Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
• Developed reusable components that significantly reduced development effort on multiple projects.
• Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
• Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
• Enhanced user experience with intuitive interface design and responsive web applications.
• Improved software performance by identifying and resolving bottlenecks in the code.
• Established efficient communication channels within the team, leading to better collaboration among members during project development phases.