Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashely A. Beck

Boise

Summary

Seeking a position where I can utilize and further expand my excellent communication and customer service skills and experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Server

Shari's Restaurant
03.2021 - 07.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Student

Create Common Good
08.2020 - 10.2020
  • Successfully completed all Food Service Training competencies including food safety, sanitation, kitchen math, knife cuts, and kitchen protocol
  • Obtained ServSafe Managers Certification that emphasized food safety, flow of food, and foodborne illness outbreaks

Shift Manager

Denny’s
03.2017 - 01.2020
  • Increased sales and profits using up-selling or offering new products
  • Provided prompt and courteous support to customers addressing and settling various complaints
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Server & Bartender

Big Daddy’s BBQ
03.2018 - 01.2019
  • Consistently met or exceeded shift requirements
  • Proven problem solver with ability to adapt to new situations
  • Served food and beverages promptly with focused attention to customer needs.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Pharmacy Technician / Cashier

Albertsons
04.2014 - 09.2015
  • Experience with stocking, inventory control, displays, and product inventory
  • Encourage customers to purchase company brands

Caregiver / House Manager

Applewood Assisted Living
06.2009 - 01.2013
  • Kept and filed records according to policy and procedures
  • Efficiently prepared data and various information
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

Medical Assistant -

Apollo College
01.2007

Diploma - undefined

Capital High School
01.2006

Certificate - Cosmetology

Paul Mitchell The School
Boise, ID
05-2022

Skills

  • Dedicated to ensuring a high level of customer service at all times
  • Truly motivated and eager to learn new responsibilities
  • Exceptional interpersonal & intrapersonal skills with aptitude for building rapport with a diverse range of people
  • Strong work ethic
  • Guest engagement
  • Hospitality service expertise

Certification

ServSafe Managers Certification - Certification number:19770629, ex.2025-09-08

Idaho Cosmetology License ex. 2026-01-01

Timeline

Server

Shari's Restaurant
03.2021 - 07.2022

Student

Create Common Good
08.2020 - 10.2020

Server & Bartender

Big Daddy’s BBQ
03.2018 - 01.2019

Shift Manager

Denny’s
03.2017 - 01.2020

Pharmacy Technician / Cashier

Albertsons
04.2014 - 09.2015

Caregiver / House Manager

Applewood Assisted Living
06.2009 - 01.2013

Diploma - undefined

Capital High School

Medical Assistant -

Apollo College

Certificate - Cosmetology

Paul Mitchell The School

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Ashely A. Beck