Ashely A. Beck
Boise
Summary
Seeking a position where I can utilize and further expand my excellent communication and customer service skills and experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Shari's Restaurant
03.2021 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Student
Create Common Good
08.2020 - 10.2020
- Successfully completed all Food Service Training competencies including food safety, sanitation, kitchen math, knife cuts, and kitchen protocol
- Obtained ServSafe Managers Certification that emphasized food safety, flow of food, and foodborne illness outbreaks
Shift Manager
Denny’s
03.2017 - 01.2020
- Increased sales and profits using up-selling or offering new products
- Provided prompt and courteous support to customers addressing and settling various complaints
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Server & Bartender
Big Daddy’s BBQ
03.2018 - 01.2019
- Consistently met or exceeded shift requirements
- Proven problem solver with ability to adapt to new situations
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Pharmacy Technician / Cashier
Albertsons
04.2014 - 09.2015
- Experience with stocking, inventory control, displays, and product inventory
- Encourage customers to purchase company brands
Caregiver / House Manager
Applewood Assisted Living
06.2009 - 01.2013
- Kept and filed records according to policy and procedures
- Efficiently prepared data and various information
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Medical Assistant -
Apollo College
01.2007
Diploma - undefined
Capital High School
01.2006
Certificate - Cosmetology
Paul Mitchell The School
Boise, ID05-2022
Skills
- Dedicated to ensuring a high level of customer service at all times
- Truly motivated and eager to learn new responsibilities
- Exceptional interpersonal & intrapersonal skills with aptitude for building rapport with a diverse range of people
- Strong work ethic
- Guest engagement
- Hospitality service expertise
Certification
ServSafe Managers Certification - Certification number:19770629, ex.2025-09-08
Idaho Cosmetology License ex. 2026-01-01
Timeline
Server
Shari's Restaurant
03.2021 - 07.2022
Student
Create Common Good
08.2020 - 10.2020
Server & Bartender
Big Daddy’s BBQ
03.2018 - 01.2019
Shift Manager
Denny’s
03.2017 - 01.2020
Pharmacy Technician / Cashier
Albertsons
04.2014 - 09.2015
Caregiver / House Manager
Applewood Assisted Living
06.2009 - 01.2013
Diploma - undefined
Capital High School
Medical Assistant -
Apollo College
Certificate - Cosmetology
Paul Mitchell The School