Ashley Grivas
Eagle
Summary
Dynamic professional with extensive experience in healthcare administration at Grace Senior Living. Proven ability in project management and staff training, enhancing team productivity and compliance. Recognized for exceptional patient relations and conflict resolution skills, fostering a supportive environment that improves resident care and satisfaction. Committed to operational excellence and effective communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Administrator
Grace Senior Living
Boise
01.2025 - Current
- Managed daily administrative tasks to support staff and residents effectively.
- Coordinated scheduling for appointments and activities within the senior living community.
- Maintained accurate resident records in compliance with regulatory standards.
- Assisted in training new staff on operational procedures and best practices.
- Responded to resident inquiries and concerns with empathy and professionalism.
- Collaborated with healthcare providers to ensure seamless resident care coordination.
- Answered phone calls, responded to emails and directed inquiries to appropriate staff members.
- Managed computer databases, physical file systems, and required logs.
- Generated weekly status updates highlighting progress made towards project goals.
Administrator
Ashley Manor Memory Care
06.2024 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
- Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
Memory Care Supervisor
Foxtail senior living
Eagle
01.2022 - 06.2024
- Worked alongside registered nursing staff and followed care plans
- Used initiative to respond quickly in emergency situations
- Changed bed linen regularly to help prevent skin irritation
- Kept rooms clean and ready to meet individual needs
- Assisted with activities of daily living to improve patient quality of life
- Offered support, companionship and stimulation with conversation and recreation
- Coordinated effective interdepartmental collaboration through open communication between medical staff
- Approached and solved problems with initiative and sound judgment
- Inspired teams using motivational leadership style
Account Manager
City Bank
Meridian
12.2018 - 01.2022
- Managed client relationships and maintained regular communication with stakeholders.
- Developed tailored solutions to meet specific client needs and requirements.
- Conducted regular account reviews to assess client satisfaction and identify opportunities.
- Collaborated with sales teams to support new business development initiatives.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Presented product features and advantages to potential customers during sales meetings.
Private Caregiver
Wagner HealthCare
Sacramento
01.2012 - 02.2017
- Assisted clients with daily living activities and personal hygiene.
- Administered medications according to prescribed schedules and guidelines.
- Developed and maintained trusting relationships with clients and families.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship to enhance emotional well-being and social interaction.
- Prepared nutritious meals tailored to individual dietary needs and preferences.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
Education
Provisional Administrator License - Health Care Administration
Idaho License
Online12-2024
CNA - Medical
CWI
Boise, ID05.2023
Assistance with medications - Medical
CWI
Boise, ID05.2022
High School -
Robert Elliot Hight School
Modesto, Ca06.2004
Skills
- Progress monitoring
- Problem solving
- Attention to detail
- Patient relations
- Conflict resolution
- Self-starter
- Environmental awareness
- Cultural competence
- Teamwork
- Data entry
- Recordkeeping and file management
- Administrative support
- Office administration
- Documentation and reporting
- Decision making
- Team building and leadership
- Office management
- Personable demeanor
- Team collaboration
- Document management
- Staff management
- Schedule coordination
- Healthcare administration
- Customer service
- Project management
- Staff training and development
- Patient care and support
- Regulatory compliance
- Employee onboarding and hiring
- File organization and maintenance
- Records management and retention
- Benefits administration
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https://www.myperfectresume.com/config/icons/general-16-white.svg
Certification
- CPR/AED Certification
- First Aid Certification
- Idaho Driver's License
- Med Tech curt
- Provisional Administrator License
Timeline
Assistant Administrator
Grace Senior Living
01.2025 - Current
Administrator
Ashley Manor Memory Care
06.2024 - Current
Memory Care Supervisor
Foxtail senior living
01.2022 - 06.2024
Account Manager
City Bank
12.2018 - 01.2022
Private Caregiver
Wagner HealthCare
01.2012 - 02.2017
Provisional Administrator License - Health Care Administration
Idaho License
CNA - Medical
CWI
Assistance with medications - Medical
CWI
High School -
Robert Elliot Hight School