ASHLEY MORRALL
Nampa
Summary
I'm a dedicated and adaptable worker with experience in maintaining online community standards and enhancing user satisfaction. I am skilled in decision-making, time management. I have the ability to lead and follow directions, thriving in both team and independent settings. I'm committed to continuous learning and motivating my peers. My goal is to obtain a position where I may utilize my skills and acquire new knowledge to best serve my employer.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
06.2025 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to service standards.
- Navigated efficiently using GPS technology to optimize delivery routes and minimize delays.
- Communicated effectively with customers regarding order status, resolving issues proactively.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance.
Moderator
TELEPERFORMANCE
08.2022 - 06.2025
- Provided clear and constructive feedback to users about content violations, improving compliance.
- Regulated user interactions on social media, ensuring adherence to guidelines set by the client, reducing infractions.
- Monitored and moderated user activities to maintain a safe and respectful online environment, enhancing user satisfaction.
- Collaborated with cross-functional teams to implement moderation strategies, resulting in increased user engagement and community trust.
- Managed high-volume queues during peak hours, maintaining service levels consistently.
Front Desk Employee
LA FITNESS
01.2017 - 04.2018
- Answered and directed phone calls, assisting to ensure smooth operations.
- Checked in guests efficiently, providing excellent customer service and addressing inquiries promptly to enhance guest satisfaction.
- Operated computer systems to manage guest bookings and inquiries, maintaining accurate records and facilitating seamless check-ins.
- Oversaw children in Kids Club while parents used gym facilities, organizing engaging activities to promote learning and fitness.
Bakery Associate
FRED MEYERS
03.2016 - 02.2017
- Delivered excellent customer service to enhance customer satisfaction and retention.
- Prepared and baked a variety of fresh goods and specialized orders, increasing daily output while maintaining high quality standards.
- Accurately packaged and labeled items, ensuring product presentation consistency.
- Maintained precise daily inventory and adhered to safety and sanitation procedures, minimizing waste and ensuring compliance with health regulations.
Education
Graduate -
NAMPA HIGH SCHOOL
Nampa, Id01.2016
Skills
- BASIC COMPUTER SKILLS
- TIME MANAGEMENT
- EMPATHY
- COMMUNICATION SKILLS
- PROBLEM-SOLVING
- ACTIVE LISTENING
- CONFLICT RESOLUTION
- ATTENTION TO DETAIL
- MULTITASKING
- PRODUCT KNOWLEDGE
Timeline
Delivery Driver
DoorDash
06.2025 - Current
Moderator
TELEPERFORMANCE
08.2022 - 06.2025
Front Desk Employee
LA FITNESS
01.2017 - 04.2018
Bakery Associate
FRED MEYERS
03.2016 - 02.2017
Graduate -
NAMPA HIGH SCHOOL