Ashley Roa Castro
American Falls
Summary
Disciplined and proactive professional with nearly two years of experience in a correctional setting, including operations, inmate supervision, drug testing, and emergency response. Certified in OSHA and PREA, and fluent in English and Spanish. Skilled at managing high-pressure situations, handling medication administration, translating for diverse populations, and ensuring compliance with safety and procedural standards. Dependable, adaptable, and committed to excellence in any professional environment.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Jail Deputy
Power County Sheriff’s Office
Power County
02.2024 - 10.2025
- Supervise inmate housing units to maintain safety, security, and order through direct supervision.
- Conduct routine and random headcounts, contraband checks, and cell searches.
- Conduct inmate intake and booking, including fingerprinting (criminal, public, concealed weapon, sex offender registry).
- Schedule and conduct fingerprinting appointments for public and legal purposes.
- Administer and document drug tests for Drug Court participants, ensuring accurate chain of custody.
- Support Drug Court by coordinating testing schedules and compliance with court staff.
- Translate for Spanish-speaking inmates during intake procedures.
- Provide Spanish interpretation for dispatch and public interactions.
- Maintain accurate inmate records, incident reports, and digital file systems.
- Experienced in using Spillman and ARTS systems for jail management.
- Administered and documented medications twice daily (8 AM, 8 PM) in compliance with facility protocols and safety standards.
Paraprofessional
JR Simplot Elementary School
American Falls
01.2022 - 01.2023
- Supported students with academic and behavioral challenges in classroom settings.
- Monitored student safety and behavior in various school environments.
- Assisted teachers with IEP documentation and progress tracking.
- Facilitated small group activities to enhance student learning and engagement.
- Prepared classroom materials and resources for effective lesson delivery.
- Graded assignments and tests and documented results into filing systems.
Office Assistant (Seasonal)
Power County Collections Office
Power County
06.2022 - 09.2022
- Handled filing, data entry, and public inquiries in a fast-paced office.
- Managed sensitive legal and financial documents with confidentiality.
- Developed professional office and records management experience.
- Handled customer inquiries with professionalism and courtesy in person and over the phone.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
High School Diploma -
American Falls High School
American Falls, ID 08.2018 - 06.2022
Skills
- Inmate Supervision
- Facility Security
- Booking
- Fingerprinting
- Drug Testing
- Chain of Custody Compliance
- Contraband Detection
- Cell Searches
- Documentation & Report Writing
- Digital Documentation
- Emergency Response Procedures
- Record Keeping & File Management
- Radio & Dispatch Communication
- Bilingual Communication
- Crisis Management
- Time Management
- Organizational Efficiency
- De-escalation Techniques
- Adaptability
- Team Collaboration
- Leadership Support
- Professionalism & Integrity
- Respectful Conduct
- Scheduling appointments
- Data entry
- Multi-line phone proficiency
- Bail bond processing
Certification
- PREA Certification – Inmate rights, reporting, and prevention
- OSHA Certification – Workplace safety and compliance
- VINE Awareness & Education Webinar
- Legal and Liability Risk Management Institute
- Internet Security and You
- Human Trafficking Course
Core Competencies
Inmate Supervision & Facility Security, Booking & Fingerprinting (Criminal, Public, SOR, CWP, ECWP), Drug Testing & Chain of Custody Compliance (Drug Court), Contraband Detection & Cell Searches, Inmate Record keeping & File Management, Radio & Dispatch Communication, Bilingual Communication – English & Spanish, Strong Verbal & Written Communication, Calm Under Pressure & Crisis Management, Time Management & Medication Administration Organizational Efficiency, High Initiative & Dependability, Conflict Resolution & De-escalation Techniques, Adaptability in Fast-Paced, High-Stress Environments, Team Collaboration & Leadership Support, Professionalism, Integrity & Respectful Conduct
Timeline
Jail Deputy
Power County Sheriff’s Office
02.2024 - 10.2025
Office Assistant (Seasonal)
Power County Collections Office
06.2022 - 09.2022
Paraprofessional
JR Simplot Elementary School
01.2022 - 01.2023
High School Diploma -
American Falls High School
08.2018 - 06.2022