Ashli Orton
Boise
Summary
Dynamic Bartender Shift Manager with proven expertise in bar operations management and team training. Recognized for enhancing customer loyalty through exceptional service and conflict resolution skills. Adept at driving sales and managing inventory, ensuring a thriving atmosphere for both staff and patrons. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
12
12
years of professional experience
Work History
Bartender Shift Manager
Quinn's Restaurant
08.2020 - 03.2025
- Performed opening and closing duties, sales reports, cash drawers, and inventory.
- Managed bar inventory, ordering and restocking.
- Promoted a positive work atmosphere through clear communication, teamwork, and recognition of employees.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Supervised and trained staff on preparing and delivering drinks, handling food, money, and setting up bar and breaking down at end of shift to facilitate operations.
Bartender
McCleary's Pub
11.2015 - 09.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties and bookkeeping responsibity for mulitple locations.
- Performed opening and closing duties, sales reports, cash drawers, and taking inventory.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Food Server
Bob's Sunrise Cafe
03.2013 - 06.2016
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
Education
No Degree - Elementary Education
University of Idaho
Moscow, IDEsthetics - Esthetics
Oliver Findley
Boise, ID09-2011
Skills
- Promotions and events
- Team training and development
- Sales expertise
- Staff management
- Bar operations management
- Serve Safe Certified
Timeline
Bartender Shift Manager
Quinn's Restaurant
08.2020 - 03.2025
Bartender
McCleary's Pub
11.2015 - 09.2020
Food Server
Bob's Sunrise Cafe
03.2013 - 06.2016
No Degree - Elementary Education
University of Idaho
Esthetics - Esthetics
Oliver Findley
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