Ashlyn Jonas
Rathdrum
Summary
Dynamic hospitality professional with extensive experience at Cracker Barrel Restaurant, excelling in efficient order management and enhancing guest experiences. Proven ability to lead teams, train staff, and resolve customer issues, ensuring satisfaction. Skilled in POS operations and suggestive selling, consistently maintaining high standards of food safety and dining environment.
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrel Restaurant
08.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Answered customers' questions, recommended items, and recorded order information.
Crew Member
Little Caesars Pizza
10.2024 - 03.2025
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
Shift Leader
Dairy Queen Grill & Chill
01.2024 - 09.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Monitored food inventory and supplies to prevent waste.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Lakeland Highschool
Rathdrum, ID06-2026
Skills
- Organized table turnover
- Team member support
- Efficient order delivery
- Bill computation
- Order management
- Effective sales strategies
- Take-out service
- Guest experience enhancement
- Hospitality service expertise
- Shift management
- Food safety
- Dining environment maintenance
- Cash handling
- Point of sale (POS) system operations
- Menu memorization
- Suggestive selling
Timeline
Server
Cracker Barrel Restaurant
08.2025 - Current
Crew Member
Little Caesars Pizza
10.2024 - 03.2025
Shift Leader
Dairy Queen Grill & Chill
01.2024 - 09.2024
High School Diploma -
Lakeland Highschool