Asri Nurdianafia
Sales Executive Coordinator
Bandung,West Java
Summary
Service-oriented Sales Manager with more than 6 years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Performance-oriented Sales Leader offering exceptional record of achievement over 10 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Executive Sales Coordinator
PT Sygma Examedia Arkanleema
Bandung, West Java
10.2014 - Current
- Created lists of potential customers based on regional markets and assigned sales tasks to team of 6 employees.
- Achieved sales goals of $600000 and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Coordinated 6 employees selling Books products and services worth over $50000 per month.
- Identified opportunities for growth within west java, Kalimantan territory and collaborated with sales teams to reach sales goal.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Hired up to 1000 sales representatives over 4-5 years
- Managed revenue models, process flows, operations support and customer engagement strategies.
Personal Sales Consultant
PT Sygma Examedia Arkanleema
Bandung, West Java
08.2013 - 10.2014
- Informed customers of promotions to increase sales productivity and volume.
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 100%.
- Drove team revenue totals by bringing in over $200000 in sales.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Trained new employees on customer service, money handling and organizing strategies.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Maintained energy and enthusiasm in fast-paced environment.
Marketing Support Officer
PT Sygma Exagrafika
Bandung, West Java
03.2011 - 08.2013
- Met and exceeded sales and growth goals by maintaining relationships with both customers and vendors.
- Supervised employees and employee training to communicate best practices, optimize productivity and decrease process lags.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Increased business growth outcomes by effectively collaborating with sales, service and financial departments.
- Executed trade shows for client partnerships on time and within budget.
- Completed projects on-time and under-budget by collaborating with sales, technical and customer relations departments.
Customer Service Officer
PT Sygma Examedia Arkanleema
Bandung, West Java
11.2008 - 03.2011
- Helped 10-20 customers everyday by approaching conversations with positive attitude and assist their need.
- Promoted company brand and unique offerings through personalized customer service.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Trained in conversational English to enhance service of International customers.
- Assisted call-in customers with questions and orders.
- Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Established and prepared accurate customers accounts to complete new purchases.
- Collected customer feedback and made process changes to exceed customer satisfaction goals 90%.
Education
Bachelor of Business Information Systems - Management Information Systems
STIMIK LPKIA
Bandung 07.2010 - 07.2011
Associate Degree in Accounting Computerized - Accounting And Computer Science
Polytechnic LPKIA
Bandung 08.2005 - 08.2008
Skills
Coaching and mentoring
Timeline
Executive Sales Coordinator
PT Sygma Examedia Arkanleema
10.2014 - Current
Personal Sales Consultant
PT Sygma Examedia Arkanleema
08.2013 - 10.2014
Marketing Support Officer
PT Sygma Exagrafika
03.2011 - 08.2013
Bachelor of Business Information Systems - Management Information Systems
STIMIK LPKIA
07.2010 - 07.2011
Customer Service Officer
PT Sygma Examedia Arkanleema
11.2008 - 03.2011
Associate Degree in Accounting Computerized - Accounting And Computer Science
Polytechnic LPKIA
08.2005 - 08.2008
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