Asti Damayanti

• Conducted verifications of professional nurses' licenses, certifications, health records, and education following state regulations, federal regulations, and facilities requirements.
• Ensured clear professional nurses' background checks before working.
• Contacted professional nurses regarding incomplete credentials via SMS or email.

• Maintained clients' (e-commerce and SaaS) customer satisfaction with forward-thinking strategies focused on addressing customer needs, resolving concerns, and escalating significant issues to the supervisor.
• Developed customer service policies and procedures to meet and exceed industry service standards.
• Participated in or gave extra training opportunities to enhance customer relationship management abilities.
• Built and maintained professional relationships with the clients (customer service manager, designers, warehouse team, back-end team).

• Performed realistic budget planning, administration, accounting, and purchasing for successfully operating business.
• Designed tie-dye patterns on bags, t-shirts, and dresses based on market research or customers' requests.
• Took engaging photographs and implemented marketing strategies on Instagram to generate new customers and increase sales and profit margins.
• Built connections and nurtured relationships with customers via direct messages.

• Designed the building layout using 3D Home Design software to reduce seed capital.
• Conducted market research in Baleendah to identify new opportunities and target markets.
• Created marketing images and videos for social media (Google and Instagram) campaigns to increase company's reputation in markets served.
• Generated standard operating procedures and mentored the tenants on best practices and protocols to maximize productivity.

Reviewed and rated web content using a web application to support the measurement of search data relevance.

• Completed multiple administrative tasks simultaneously to optimize project completion.
• Collected and organized subsurface data from 13 cooperation contract contractors (KKKS) operating in Indonesia according to project schedules.
• Evaluated oil and gas reserves from several KKKS to develop a subsurface data management system in Indonesia.

• Assisted with development of new course drilling materials to enhance the learning experience.
• Checked assignments & tests and provided general office support in a professional environment.
• Used strong analytical and problem-solving skills to develop a carbon capture storage report and a paper about the Integrity of CO2 Injection Well.
• Participated in research projects, attended project meetings, and contacted outside parties associated with the projects.