Audra Ruhter
Twin Falls,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Office Manager and Property Manager
Real Property Management
Twin Falls, ID
04.2024 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Maximized rental income while minimizing expenses through effective planning and control.
Advocate
INTERIOR ALASKA CENTER FOR NON-VIOLENT LIVING
Fairbanks, Alaska
09.2020 - 02.2023
- Engaged in and role model direct conflict resolution and mediation
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern
- Maintained Confidentiality in accordance with Alaska Statute 18.66.200
- Maintained working knowledge of Federal and State laws that affect victims of domestic violence and sexual assault
- Implemented policies, protocols and services designed to provide advocacy and support to victims who are or have experienced domestic violence and/or sexual assault or individuals who are impacted by domestic violence and/or sexual assault
- Provided support services to victims and other individuals impacted by domestic violence, and sexual assault who are residing in emergency shelter, calling on the phone, a non-residential walk in, or a partner or prior victim of a man in batterer’s intervention
- Support services included active listening, safety planning, case planning, information and referrals, and advocating with other community agencies
- Provided advocacy to victims of sexual assault and domestic violence at the hospital as requested through law enforcement and forensic nursing
- Provided case management to long-term residents and participants in transitional housing
- Participated in SART on-call schedule
- Facilitated or co-facilitate groups as needed
- Provided back-up as necessary for court advocacy when legal advocate is unable to attend
- Provided referral source to the SANDMAN Legal Advocacy Project, ALSC, and IAC’s legal program
- Maintained accurate client records including statistical records, file management, and summary of contacts according to IAC confidentiality policies and program procedures
- Delivered friendly service and offered expert support in every interaction
Office Manager and Dispatcher
Luana Limousine
Kailua-Kona, HI
11.2014 - 12.2017
- Compared vendor prices to ensure optimal savings.
- Optimized organizational systems for payment collections, AP/AR, deposits and record-keeping
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Arranged corporate and office conferences for company employees and guests
- Provided complete meeting support, including materials preparation and notes or minute taking
- Improved office operations by automating client correspondence, record tracking and data communications
- Trained 20 new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction
- Maintained computer and physical filing systems
- Created, maintained and updated filing systems for paper and electronic documents
- Updated reports, managed accounts, and generated reports for company database
- Developed and maintained successful relationships with vendors, suppliers and contractors
Law Office Assistant I
Office Of The Attorney General
Fairbanks, Alaska
10.2005 - 05.2008
- Established law library database accuracy by maintaining legal records to regulate disparities and perform updates
- Managed billable hour tracking, payroll, client invoicing and attorney schedules
- Prepared and drafted correspondence and legal forms to maintain smooth communications
- Coordinated trial exhibits by organizing materials, writing documentation and preparing displays
- Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs
- Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings
- Researched state statutes, decisions, legal articles, codes and documents
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes
- Organized documents to manage paper and electronic filing systems of clients
- Filed court documents and legal pleadings with court clerk on behalf of attorneys
Leasing Manager and Property Manager
Lee Enterprises
North Pole, AK
05.1995 - 12.2003
- Explained terms of lease and amounts to be paid to tenants
- Established key relationships with potential leasers and renters
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
- Trained leasing professionals on regulatory requirements, company policies and office procedures
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
- Collected, completed and processed lease applications
- Created and submitted daily reports on leasing activities
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
- Managed daily and weekly marketing and leasing plans
- Developed and implemented tactical marketing plans
- Trained leasing professionals on regulatory requirements, company policies, and office procedures
Education
IAC Trainings
Skills
- Positive communication skills
- Scheduling
- Excellent multi-tasking ability
- Team building
- Records Management
- Program coordination
- Document Filing
- Database Maintenance
- Administrative Support
- Operations Support
- Billing and Invoicing
- Client Relationships
- Scheduling and Calendar Management
- Database Administration
Timeline
Office Manager and Property Manager
Real Property Management
04.2024 - Current
Advocate
INTERIOR ALASKA CENTER FOR NON-VIOLENT LIVING
09.2020 - 02.2023
Office Manager and Dispatcher
Luana Limousine
11.2014 - 12.2017
Law Office Assistant I
Office Of The Attorney General
10.2005 - 05.2008
Leasing Manager and Property Manager
Lee Enterprises
05.1995 - 12.2003
IAC Trainings
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