As a design manager with strong analytical and project management skills and a seasoned UX writer, I’m seeking a role that allows me to leverage my leadership experience while reconnecting with my passion for writing and/or public policy.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Design Lead I
Traveloka
Tangerang, Banten
08.2021 - Current
Initiate, scope, prioritize, and oversee design projects for strategic touch points, such as the Homepage and the app omni-search
Lead a team of UI/UX designers and writers to deliver on 7-10 design projects per quarter at the highest execution and craft level.
Cultivate collaboration between Design, Engineering, Product, and Marketing by establishing new workflows and guidelines.
Demonstrated success in increasing app users' productivity in terms of CTR, time spent on app, and numbers of issued bookings through various design improvement projects
Demonstrated history in improving efficiency and collaboration through the creation of UI Handoff Figma template, scoring 100% designers’ and 90% engineers’ approval rates.
UX Copywriter
Traveloka
Tangerang, Banten
01.2016 - 08.2021
Wrote clear, concise, and scalable content in English and Indonesian so users can make informed choices and take desirable actions
Demonstrated success in leveraging AI/LLM technologies to provide text-based search recommendations to the App Omnisearch users, securing a 13% adoption rate and an increase in conversion rate from 6.24% to 6.53% (a 24% increase)
Provided content strategy and guidelines for select strategic projects, in line with the Traveloka brand voice and the project's design concepts
Conducted content research and copy testing to identify user needs and translate the insights into copy recommendations
Chief Editor
Hipwee
01.2014 - 01.2016
Oversaw the website's readership growth from zero to a million users through publication of daily thematic content
Collaborated with brands and creative agencies to produce articles, short films, and social media presence to amplify brand messages
Organized and chaired a nationwide conference for the Hipwee Readership Community, attended by 200+ participants and featured Bukalapak as the main sponsor
Student Intern
Embassy of Indonesia, Brussels
01.2013 - 05.2013
Conducted research on various topics pertinent to Indonesia's national interests
Attended selected functions and conferences and wrote reports for the Indonesian diplomatic mission
Education
Bachelor of Arts - International Relations
Universitas Gadjah Mada
Yogyakarta, Indonesia
05.2013 - 09.2016
Skills
Design project planning and management
Scrum project management
Stakeholder management
Content strategy
Usability testing
Timeline
Design Lead I
Traveloka
08.2021 - Current
UX Copywriter
Traveloka
01.2016 - 08.2021
Chief Editor
Hipwee
01.2014 - 01.2016
Bachelor of Arts - International Relations
Universitas Gadjah Mada
05.2013 - 09.2016
Student Intern
Embassy of Indonesia, Brussels
01.2013 - 05.2013
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