Aulia Dzulqoidah
Samarinda,Kalimantan Timur
Summary
I am interest to apply in your company especially in staff & administration .i have skill on ms office,excel, and i am hard working person
i also can work with a team and expected to be further developed my skills by working with company you lead.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Customer Services
PT NUSANTARA CARD SEMESTA
SEMESTA, KALIMANTAN TIMUR
09.2013 - 01.2022
- Provided primary customer support to internal and external customers.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Implemented and developed customer service training processes.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected and analyzed customer information to prepare product or service reports.
Education
Faculty Traning & Education - English Education
UNIVERSITAS WIDYA GAMA MAHAKAM SAMARINDA
SAMARINDA 08.2014 - 08.2018
Skills
Special education
Customer service and support
Skilled in Microsoft Office
Microsoft Excel
Microsoft Word
travelling
i have been travelling to korea, thailand on 2019 and i have been travelling to lombok on 2021.
Timeline
Faculty Traning & Education - English Education
UNIVERSITAS WIDYA GAMA MAHAKAM SAMARINDA
08.2014 - 08.2018
Customer Services
PT NUSANTARA CARD SEMESTA
09.2013 - 01.2022